The service is excellent. I reported a minor problem with the bag I received. And a new one was sent straightaway with a prepaid envelope to return the faulty one
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Pat Bulmer,
We are so pleased to hear that you had an excellent experience with our service and that we were able to resolve the issue with your bag so efficiently. Thank you for taking the time to share your feedback with us.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Pat Bulmer,
We're delighted to hear that you're such a fan of the Aspen handbag and that it continues to be perfect for your day-to-day needs! It's wonderful to know it helps you stay organised and carry everything you need.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Ordering online is really easy
If you have enquiry about product the staff are really helpful and treat you with respect and not just a number ,they are just a phone call away
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Linda Rutty,
Thank you for your kind words. We are delighted to hear that you found our online ordering process easy and that our team provided you with helpful and respectful service. We appreciate you taking the time to share your positive experience with us.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Linda Rutty,
Thank you for your fantastic review! We are so pleased to hear that you find the Bali to be a great bag for when you're on the go. It's wonderful to know that you appreciate its ample room and lightweight design. We're delighted that you are now a proud owner of three, and we truly appreciate your continued custom.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Linda Rutty,
We are so pleased to hear that you are enjoying the colours of your bag! It's wonderful that you found it so useful as a bum bag, and that it allowed you to go hands-free while out with your grandchildren. We appreciate you sharing your positive experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Dispatch was quick and I got updates on the delivery process so I knew when the bag would arrive. Arrived in good condition and packaging wasn't excessive
Mia Tui Customer Service
Mia Tui
5 months ago
Hello,
We are so pleased to hear that you had a positive experience with our dispatch and delivery service. It's wonderful to know that you received timely updates and that your item arrived in good condition with appropriate packaging.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
5 months ago
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you find the Sydney backpack to be of really good quality and well designed. We appreciate you highlighting the security pocket as a reassuring feature, and we're pleased that the comfortable straps and ample storage contribute to its smart appearance and ease of organization. It's great to know that it meets your needs for a stylish bag that doesn't compromise on practicality. We look forward to serving you again in the future.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Customer service is fantastic! Royal Mail were giving different notifications on the tracking, which were quite confusing 😕 however Emma and Chelsea were on the ball and even contactable over the...
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Mia Tui Customer Service
Mia Tui
5 months ago
Hello Stephanie Ibberson,
Thank you for your lovely review! We are so pleased to hear that Emma and Chelsea were able to assist you and that you found their support helpful, even over the weekend. We appreciate you highlighting their dedication.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Stephanie Ibberson,
Thank you for your wonderful feedback! We are so pleased to hear that you love your Ellen bag with its matching coin purse. It's fantastic to know that you appreciate the organisation, style, and the thoughtful details like the studs and key clip. We are delighted that you are a loyal Mia Tui customer and that Ellen is a favourite.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello,
Thank you for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
5 months ago
Hello,
It’s wonderful to hear you’re so pleased with your new Sydney bag and that it arrived promptly! We’re delighted you find the pockets so useful for organizing your belongings and we hope you have a fantastic city break. Thank you for your kind recommendation.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Pat Allen,
Thank you for your wonderful feedback! We're so pleased to hear you found our service faultless.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Pat Allen,
We are so glad to hear you are very pleased with your purchase! It's wonderful to know you continue to have excellent experiences with us and appreciate our customer service. Thank you for your high recommendation.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Date of purchase: 01/06/2026
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Jayne Holmes
Feefo Verified
5 months ago
What Jayne Holmes said about Mia Tui:
Speedy
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Jayne Holmes,
We're so pleased to hear you had a 5-star experience with us! Thank you for taking the time to share your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Jayne Holmes,
We're so pleased to hear you love your Milan Travel Holdall! Thank you for your wonderful feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Helen Hindmarch,
We are delighted to hear that you had such a positive experience with our service! Thank you for taking the time to share your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Helen Hindmarch,
We're so glad to hear you love your purchase and find it handy for your holidays!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Helen Hindmarch,
We are sorry to hear that the Emma bag was not the right fit for you. We appreciate you taking the time to share your feedback, and we're glad to know that the return and refund process was smooth.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Always packed well, good quality products, and sent securely and on time. It a professional but friendly service.
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Hazel Holmes,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently find our products to be of good quality and that our packaging, delivery, and service meet your expectations. We appreciate you taking the time to share your positive experience with us.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Hazel Holmes,
We are so pleased to hear that you love your Kirsty bag! It's wonderful that you are appreciating the beautiful colour and the organised sections. We are also delighted that it was delivered on time and packed considerately. Thank you for your kind recommendation, we truly appreciate it.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Hazel Holmes,
Thank you for your lovely review! We're so pleased to hear you're enjoying your new strap and that it's perfect for jazzing up your Zara. It's great to know you appreciate its versatility for wearing it cross-body or on the shoulder.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Alison Lea,
We're so glad to hear that you had a positive experience with our prompt communication and that your order arrived quickly and was well-packaged. We appreciate you sharing your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Alison Lea,
We're so glad to hear you're pleased with the fabric straps! It's wonderful that they offer you the versatility to change the look of your bag, making it feel like you have two bags in one.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
5 months ago
Hello Alison Lea,
It's wonderful to hear that you're very pleased with your Emma bag! We're delighted that you find it spacious enough for your essentials without being bulky.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.