Delivery is fast and well packaged. They dealt with my return very quickly.
Mia Tui Customer Service
Mia Tui
4 months ago
Hello Maria Pritchard,
Thank you for your lovely review! We are so pleased to hear that you had a positive experience with both the delivery and our returns process.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
4 months ago
Hello Maria Pritchard,
We are very sorry to hear that the Sydney bag was not what you were expecting and that it was not suitable for your work needs. We understand how disappointing it can be when a product you have previously loved has changed. We appreciate you taking the time to share your feedback with us.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
The bag arrived promptly a few days after ordering. It was well wrapped, and always has a personalised receipt informing you who packed your bag.
The service i receive is always excellent.
Mia Tui Customer Service
Mia Tui
4 months ago
Hello Anne Lee,
We are delighted to hear that you received your order promptly and that the packaging met your expectations. It's also wonderful to know that you appreciate the personal touches, such as the personalised receipt. We strive to provide excellent service to all our customers, and we are thrilled that this is reflected in your experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
4 months ago
Hello Anne Lee,
We are so pleased to hear that you love your new truffle coloured Zara bag and are enjoying its features, such as the interior organisation and the ability to change the straps. It's wonderful to know that you find our bags to be super, affordable, and that our customer service is second to none.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
I love buying from Mia Tui because the lovely Chelsea and Emma provide fantastic advice and customer service. They have always been patient with me as with OCD and various health conditions I am...
Read more
Mia Tui Customer Service
Mia Tui
4 months ago
Hello Martina Sheils,
We are so pleased to hear about your positive experiences with Chelsea and Emma! It's wonderful that they have been able to provide you with fantastic advice and support, and we truly appreciate you highlighting their patience. We understand that when managing a condition, particular attention to detail is important, and we're glad we can be of assistance.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
4 months ago
Hello Martina Sheils,
We are so pleased to hear that the Warwick is the best backpack you have ever used! It's wonderful that you find the many pockets, including the hidden ones, ideal for travelling with valuables. We're also glad the lightweight design and padded straps offer comfort and ease, especially when relying on public transport. It's fantastic that the bag is easy to wash and that it serves as your favourite bag for both daily use and travel. Thank you for your kind words about Charlotte, and we appreciate you highlighting the fantastic advice and customer service from Chelsea and Emma. We understand that personal preferences and specific needs are important, and we're happy we can support you with that.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Excellent as ever ordered Friday delivered Saturday
Mia Tui Customer Service
Mia Tui
4 months ago
Hello,
It's wonderful to hear about your excellent experience with our service! We're delighted that your order arrived so quickly.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
4 months ago
Hello,
We're so pleased to hear that you're impressed with the quality of the materials and finish, and that you're finding the Ellen with Matching Coin Purse deceptively spacious and a great alternative when you don't need to take a larger bag. Thank you for sharing your experience!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Service was good, easy to order online, delivery was quick, plus kept informed about delivery.
Mia Tui Customer Service
Mia Tui
4 months ago
Hello Lynne Johnstone,
Thank you for your wonderful feedback! We are delighted to hear that you found our service to be good, the online ordering process easy, and the delivery quick. We also appreciate you noting that you were kept well-informed about your delivery.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
4 months ago
Hello Lynne Johnstone,
It's wonderful to hear how much you're enjoying your new travel bag! We're so pleased that you're finding it spacious and appreciate the versatility of the handy smaller bag and its different handles. We love that it continues to impress you.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you received excellent service and that we couldn't fault anything. We truly appreciate you choosing Mia Tui Ltd.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
4 months ago
Hello,
Thank you for your fantastic review! We're so glad to hear you love your new purse and that it perfectly complements your bag. It's wonderful to know that the built-in RFID protection for your cards is also a feature you appreciate.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
4 months ago
Hello,
We are so pleased to hear that the Star Keyring is a great addition to your bag. Thank you for your lovely feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
4 months ago
Hello,
It's wonderful to hear that you chose our Lottie as a gift, especially knowing firsthand how great it is from your own experience! We truly appreciate your kind words and your continued support.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Very good service & care taken with my purchase which is a beautiful quality bag
Mia Tui Customer Service
Mia Tui
4 months ago
Hello,
Thank you for your lovely feedback. We're so pleased to hear you had a very good experience with our service and that you are happy with the beautiful quality of your purchase.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
5 star service everytime. They look after the customer if you have any problems get in touch and it will be resolved quickly and in a friendly manner. I work in Retail and our company do not have...
Read more
Mia Tui Customer Service
Mia Tui
4 months ago
Hello Maxine Duncan,
Thank you for taking the time to share your experience. We are delighted to hear that you consistently receive 5-star service and that any issues you encounter are resolved quickly and in a friendly manner. We appreciate your kind words and your comparison to your own retail experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
4 months ago
Hello Maxine Duncan,
Thank you for your fantastic review of the Warwick Folding Backpack! We're so pleased to hear it was the perfect companion for your work trip and that it comfortably held all your essentials, including your trainers and packing cube. It's wonderful that you find the multiple compartments and bottle holders so useful, and we're delighted that the padded straps offered comfort during your travels. We truly appreciate your long-standing loyalty to Mia Tui and are thrilled you consider our customer service to be the best.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Second to none nothing is too much trouble for the Fabulous team at Mia Tui
Mia Tui Customer Service
Mia Tui
4 months ago
Hello Jacqueline Graham,
It's wonderful to hear that you've had such a positive experience with our team. We're so glad we could provide you with exceptional service.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
4 months ago
Hello Jacqueline Graham,
We are so pleased to hear that you are happy with your Kirsty bag and that you found it to be wonderful, lightweight, practical, and well-organized. It’s great to know that everything is easily found! We appreciate you choosing Mia Tui Ltd and we look forward to you receiving your next bag.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Excellent as usual, great products and great service. Recommend Mia Tui to all my friends. In fact am busy replacing all my non Mia Tui bags.
Mia Tui Customer Service
Mia Tui
4 months ago
Hello,
We are so pleased to hear that you have had an excellent experience with us as usual. It's wonderful to know that you love our products and service and that you are recommending Mia Tui to your friends. We appreciate your continued custom.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
4 months ago
Hello,
It's wonderful to hear that you're so pleased with your new backpack and that it has exceeded your expectations in terms of space and comfort! We're delighted that it's ready to accompany you on many future holidays and days out.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
4 months ago
Hello,
Thank you for taking the time to share your positive experience with our detachable clips. It's wonderful to hear that you find them great for easily changing straps and that you've chosen to keep spares for future needs. We appreciate your continued custom.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.