Some orders out of stock. And charged for returning items. Never payed for returns before!
Tim
MandM Direct
5 years ago
By not having a free returns service it enables us to keep our prices so low, however we do offer a returns label for just £1.99 at the checkout.
Date of purchase: 17/07/2021
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Trusted Customer
5 years ago
Excellent service at a fantastic price
Date of purchase: 16/07/2021
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Trusted Customer
5 years ago
Returns website didn’t work properly
Product reviews
Tim
MandM Direct
5 years ago
Thank you for your feedback.I am sorry that some of your items didn't fit as you expected. We do aim to give as much style and size information as possible online to help our Customers when choosing items, especially when deciding on the size to buy. I can confirm that we will proceed with a full refund as soon as the parcel arrives back at our warehouse
Company unable to make an amendment to my order immediately after it was placed & offerered no reasonable solution. I would be loathe to make any further purchases from this company as a result.
Tim
MandM Direct
5 years ago
I am sorry to hear that you were not happy with our service. We aim to provide the best Customer service, so I am sorry that you feel you didn't receive this.
MandM Direct is one of the UK's leading fashion and sports discount retailers selling your favourite top brands - adidas, UGG, Timberland, Diesel, Berghaus and French Connection and loads more, all with savings of up to 75% off UK recommended retail prices.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
MandM Direct is one of the UK's leading fashion and sports discount retailers selling your favourite top brands - adidas, UGG, Timberland, Diesel, Berghaus and French Connection and loads more, all with savings of up to 75% off UK recommended retail prices.