Thank you for sharing your feedback. We’re glad to hear that the service and support met your expectations, but we’re sorry to learn that you didn’t feel the overall value matched the cost.
We strive to provide a seamless experience, which includes hand-selecting accommodations, arranging reliable luggage transfers, and carefully vetting the routes to ensure they meet our high standards. Additionally, our 24/7 support is available throughout the trip, and our adventure sales specialists, who have in-depth knowledge of the areas, are here to help our customers choose the right trip for their needs.
While we take pride in bundling these services together to create a worry-free experience, we understand that the pricing may not align with everyone’s expectations. We appreciate your perspective, and your comments will certainly help us as we continue to refine our offerings.
Thank you for choosing us to be a part of your adventure!