Thank you very much for taking the time to provide your review.
As this was your first coach holiday, I'm so sorry that it was not as leisurely as you had anticipated, and for any difficulties that you experienced on this occasion. We would never like to think that any guest had struggled during their time with us, so we would always welcome questions from our guests about the finer details of our tour and its itinerary prior to booking, so that we can collectively discuss whether we feel the tour would be fully suitable.
I hope that when you are reflecting on the holiday, you will have some fond memories overall of your time together.
Kind regards
Sarah