Unfortunately the Cath Kitson duvet cover I purchased had faulty poppers that wouldn’t fasten.
I contacted customer services by e-mail regarding this problem but I didn’t get a reply.
Ruth
Leekes
8 years ago
Good afternoon, Vanessa, and thank you for taking the time to write this review and for highlighting the fault with your recent purchase. We apologise for the unfortunate experience, and we hope you can understand that this was not our intention. We have liaised with the customer services team and the buying team, and we are delighted to inform you that we are arranging for a replacement item to be sent out to you. Please don't hesitate to get in contact should you require any assistance. Thank you for your understanding. Ruth.
Product reviews
Date of purchase: 30/10/2017
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Leekes:
Excellent product and friendly staff.
Product reviews
Date of purchase: 28/10/2017
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Trusted Customer
8 years ago
good service excellent product
Product reviews
Date of purchase: 09/11/2017
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Trusted Customer
8 years ago
Items were ready for collection very quickly. Staff at the store were friendly and efficient. Such a shame the store is being closed down.....a great loss to the area.
As one of the UK’s leading independent retailers we’ve hundreds of thousands of customers who have enjoyed a breadth of homewares and home improvement products that can only be found in a Leekes home store.
By offering customers an unbeatable choice of furniture for every room in the house, and also being home to the biggest kitchen and bathroom studios you’ll find anywhere, we believe we’ve earned the right to call ourselves ‘the home experts’.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As one of the UK’s leading independent retailers we’ve hundreds of thousands of customers who have enjoyed a breadth of homewares and home improvement products that can only be found in a Leekes home store.
By offering customers an unbeatable choice of furniture for every room in the house, and also being home to the biggest kitchen and bathroom studios you’ll find anywhere, we believe we’ve earned the right to call ourselves ‘the home experts’.