Ridiculous “3 for 2” policy meant that adding an item to an order increased the order cost by more than the cost of that item! Customer service refused to rectify it - very unhelpful.
Ordered online. when i went to collect . Nobody on collection desk. So had to get in queue for the tills. When eventually got served lady had to then go to collection desk to get my order. Waste of...
Picked up item and found one had slight damage. Took back to customer service who helped promptly with no problem with the exchange
Ruth
Leekes
8 years ago
Good morning and many thanks for taking the time to review Leekes. Thank you for highlighting the slight issue you had with the damaged product but we're so delighted to learn the staff at our Melksham store promptly rectified this and offered you an exchange with ease. We're really sorry for any inconveniences caused. We look forward to assisting you again in future. Ruth.
Product reviews
Ruth
Leekes
8 years ago
A big thank you for taking the time to review your recent order from Leekes. We're so thrilled to learn that you were satisfied with the Casa Standing Reindeer Antique in Silver and we imagine it made the perfect addition to your home during the festive period. Thank you for shopping with Leekes and we look forward to assisting you again in future. Ruth.
I placed my order on 20th December and when booking i was told it would be 3 weeks delivery to the Bilston store, i was fine with this as I was told I could track my order through my confirmation...
As one of the UK’s leading independent retailers we’ve hundreds of thousands of customers who have enjoyed a breadth of homewares and home improvement products that can only be found in a Leekes home store.
By offering customers an unbeatable choice of furniture for every room in the house, and also being home to the biggest kitchen and bathroom studios you’ll find anywhere, we believe we’ve earned the right to call ourselves ‘the home experts’.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As one of the UK’s leading independent retailers we’ve hundreds of thousands of customers who have enjoyed a breadth of homewares and home improvement products that can only be found in a Leekes home store.
By offering customers an unbeatable choice of furniture for every room in the house, and also being home to the biggest kitchen and bathroom studios you’ll find anywhere, we believe we’ve earned the right to call ourselves ‘the home experts’.