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Leekes Reviews | Customer Service Reviews for https://www.feefo.com/reviews/leekes | Feefo

Displaying all 8,552 reviews

Trusted Customer

8 years ago

What Trusted Customer said about Leekes:

excellent

the service was what I wanted to expect, its simple really, you see and item that you want and researched you look for the best deal. you order and pay. you receive notification of your order. the...

Product reviews

Date of purchase: 02/01/2018

Trusted Customer

8 years ago

What Trusted Customer said about Leekes:

Quick delivery.

Product reviews

Date of purchase: 08/01/2018

Trusted Customer

8 years ago

What Trusted Customer said about Leekes:

Helpful staff member helped me to order online while talking me through the whole process because I wasn't sure how do it, speedy delivery and good condition after delivery

Ruth

Leekes

8 years ago

Good afternoon Alison, and many thanks for taking the time to review Leekes. Our web team work hard to ensure that each customer has a pleasant online shopping experience, and we're so thrilled that a staff member provided you with the assistance you needed to complete your purchase. We're so delighted to learn your order was delivered promptly and that you're satisfied with your new purchase. Thank you for shopping with Leekes and we look forward to assisting you again in future. Ruth.

Date of purchase: 08/01/2018

Trusted Customer

8 years ago

What Trusted Customer said about Leekes:

quick faultless service

Date of purchase: 08/01/2018

Trusted Customer

8 years ago

Uploaded media

Great service but packaging damaged on delivery.

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What Trusted Customer said about Leekes:

Great service but packaging damaged on delivery.

The packaging was badly damaged on delivery but not the fault of Leeks. However thankfully the Plates etc were undamaged as there was plant of protection in the box. Great price for the items...

Date of purchase: 07/01/2018

Trusted Customer

8 years ago

Top quality

I love my new bin,I’ve been looking for months to get the right one and this is it A top quality product and will be buying more from their range

Date of purchase: 02/01/2018

Trusted Customer

8 years ago

What Trusted Customer said about Leekes:

Excellent

Excellent service. Lovely items problem sorted very quickly.

Date of purchase: 08/01/2018

Trusted Customer

8 years ago

Great customer service, everything on time

Date of purchase: 02/01/2018

Trusted Customer

8 years ago

Great Service

First Class

Date of purchase: 02/01/2018

Trusted Customer

8 years ago

Customer service not good at all

The lights I purchased were delivered 4 days after the deliver date stated when I purchased the goods. I had to contact customer service 3 times to chase the lights to be told they hadn’t been sent...

Ruth

Leekes

8 years ago

Good morning, and thanks for taking the time to write this review. We appreciate you highlighting your dissatisfaction with our service and we apologise for any inconveniences caused. Our customer services team are recognised for their efficiency, clear communication and problem solving skills, and we regret that we missed the mark on this occasion. We apologise that your order took another two days to arrive, but we understand that a customer services representative had explained that Parcel Force cannot guarantee next day delivery for orders dispatched on a Friday. We apologise for the inconveniences caused but please don't hesitate to get in touch if we can offer further assistance. Thank you. Ruth.

Date of purchase: 07/01/2018