I ordered a kitchen bin, to be delivered to a parcelforce convenient collection point. I was told I would be notified when it was to be dispatched. I heard nothing for 3 weeks. When I chased it up it...
Ordered online had it delivered to local store great process throughout
Product reviews
Date of purchase: 10/01/2018
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Leekes:
Took two weeks to deliver the order.
When I rang to query the delay I was told the order was being processed.
Didn't deliver on the day agreed.
I felt patronised.
Ruth
Leekes
8 years ago
Good afternoon, Ian and thank you for taking the time to write this review. We are so sorry to learn that you've had an unpleasant experience of using our service and we hope you can understand that it was not our intention to make you feel patronised. We apologise that we missed the mark and your order was not delivered on the agreed day. Please let us know if you have any queries. Thank you. Ruth.
Product reviews
Date of purchase: 14/01/2018
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Trusted Customer
8 years ago
What Trusted Customer said about Leekes:
picture frame and colour not as shown on website. customer service did not respond within 24 hours as stated on site
Purchased electric fire from Alan the salesperson and found him to be very helpful and polite. Contractors were also supplied by Leekes. Shane the gas engineer and Mathew the electrician were first...
As one of the UK’s leading independent retailers we’ve hundreds of thousands of customers who have enjoyed a breadth of homewares and home improvement products that can only be found in a Leekes home store.
By offering customers an unbeatable choice of furniture for every room in the house, and also being home to the biggest kitchen and bathroom studios you’ll find anywhere, we believe we’ve earned the right to call ourselves ‘the home experts’.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As one of the UK’s leading independent retailers we’ve hundreds of thousands of customers who have enjoyed a breadth of homewares and home improvement products that can only be found in a Leekes home store.
By offering customers an unbeatable choice of furniture for every room in the house, and also being home to the biggest kitchen and bathroom studios you’ll find anywhere, we believe we’ve earned the right to call ourselves ‘the home experts’.