Leekes Reviews

Hello, and thank you for taking the time to write this review. We apologise that you were sent the incorrect item and we want to rectify this. Please could you confirm whether you had contacted the store or head office with regards to the error? This way, we can investigate why you hadn't received further correspondence and we can ensure this does not happen again. 

Please could you let us know the correct size of the Hampton Noir Glass Frame you ordered and we can arrange for a replacement to be sent out to you? We apologise again for the inconveniences caused, but please don't hesitate to get in touch should you have any further queries. Thank you. Ruth 

Hi Sophie. Many thanks for your reply. Please could you forward the images of the incorrect item to web.distribution@leekes.co.uk and we will resolve this for you. Thank you for your understanding. Ruth. 

Good morning, and thank you for taking the time to write this review. First and foremost, we want to apologise for your unfortunate experience in store. Our staff are recognised for their efficiency and friendliness, and we regret we missed the mark with the first salesman that you encountered. We want to apologise further for the lack of correspondence from the customer services team, but we're happy to confirm that a refund of £39.50 for delivery is being processed today. Don't hesitate to get in touch should you have further queries. Thank you. Ruth.