You needed to communicate with your customers.you CA not use the covid situation as an excuse. You are either open for business or not.
Vickie
Kitchen Knives
5 years ago
Thank you for taking the time to leave feedback for us, we are very much open for business. However we are only a small business and we have had to make changes to allow us to continue to trade currently, in some instances that has led to things taking a little longer so I am sorry we didn't live up to your expectations.
Works well, handles nicely, I hope its longevity is good.
Date of purchase: 06/05/2020
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Trusted Customer
Feefo Verified
5 years ago
Dreadful let down, very bad service and nothing from you to say there was a problem only when I emailed did any response happen.
Vickie
Kitchen Knives
5 years ago
Thank you for taking the time to leave feedback for us, I am sorry we let you down on this occasion. With our best efforts sometimes things do go wrong and when you contacted us we did our best to put this right.
Excellent service with fast delivery and good communication. Best Prices I personally have come across for knives of this quality
Product reviews
Date of purchase: 06/05/2020
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GU
Guest
Feefo Verified
5 years ago
What Guest said about Kitchen Knives:
The delivery was great,. Unfortunately one of the knives already has rust spots at the bottom of the blade, I am looking for a replacement and will be in contact
Ione of the items out of stock, been waiting for the promised refund for over 6 weeks.
Vickie
Kitchen Knives
5 years ago
Thank you for taking the time to leave us feedback. I am sorry that there was a delay with the refund and hope that this has been sorted out for you now.
Nice knife and good service. Quick replies to my emails. Only thing that caused me a problem was the long wait for delivery. Not any ones fault due the coronavirus.
KitchenKnives.co.uk (part of Gastronomy Plus Ltd.) is a small company but our passion for quality knives knows no bounds. We are well for our wide selection of knives, from the world's top brands including Global and IO Shen. However, where we come into our own is with the more unique pieces from Japan, specifically the Tamahagane San Tsubame Micarta series and the handmade Tojiro range.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
KitchenKnives.co.uk (part of Gastronomy Plus Ltd.) is a small company but our passion for quality knives knows no bounds. We are well for our wide selection of knives, from the world's top brands including Global and IO Shen. However, where we come into our own is with the more unique pieces from Japan, specifically the Tamahagane San Tsubame Micarta series and the handmade Tojiro range.