Excellent service and welcoming and helpful staff. Facilities safe and secure.
Chris
Kangaroo Self Storage Ltd
3 years ago
Thank you for your 5*s and positive comments about the team and the storage centre too.
Product reviews
Chris
Kangaroo Self Storage Ltd
3 years ago
Thank you.
Date of purchase: 29/11/2022
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Trusted Customer
Feefo Verified
3 years ago
Very Very disappointed!! Gave notice to leave and was penalised to the cost of £60. Because it wasn't in the 14 days notice igave notice a week late!! Also was lead to believe I could access the unit...
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Chris
Kangaroo Self Storage Ltd
3 years ago
It's always a dissappointment to read comments where we have fallen short - and we apologise for not making things clear when you moved in to store. Sincere apologies.
We do require notice prior to customers moving out and that notice period is a strict 14 days - you can move out earlier, but we do charge for storage up until the end of the full storage term. And, you are right 24 hour access (or extended hours access) 7 days, is available - and it is charged. However, on Sundays usual opening hours are 10-2pm.
Product reviews
Chris
Kangaroo Self Storage Ltd
3 years ago
Your comments are noted and we will endeavour to ensure that our terms are fully and more clearly discussed.
Date of purchase: 15/11/2022
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PY
Pam Young
Feefo Verified
3 years ago
What Pam Young said about Kangaroo Self Storage Ltd:
Lovely staff. Clean, warm and dry premises.
Chris
Kangaroo Self Storage Ltd
3 years ago
Thanks for your comments and lovely feedback about our team, we appreciate you taking the time to leave a review for us.
Date of purchase: 14/11/2022
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Nigel Bennie
Feefo Verified
3 years ago
What Nigel Bennie said about Kangaroo Self Storage Ltd:
Really happy with Kangaroo for my storage needs. Very competitive rates. All the trolly and dolly requirements to help whilst on site. Very attractive promotional rates. Two things swung it for me,...
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Chris
Kangaroo Self Storage Ltd
3 years ago
Thanks for your comments and feedback about pricing, service and our team. Delighted that the partnership with Enterprise was of use to help with your move in to storage. We do offer 24hr access as well as extended hours access - but it's at an additional charge. You can add this to your package for a fixed term if it's needed at a specific point/date.
They did their job excellently. Helped me through the process given I had never used the service before.
Chris
Kangaroo Self Storage Ltd
3 years ago
Thanks for your feedback and commnents about the team - so pleased to read that you felt guided through the process as a first time user of storage.
Product reviews
Chris
Kangaroo Self Storage Ltd
3 years ago
Security is key and we maintain all our sites with a range of measures to keep our customers' belongings safe.
Some of our customers are long term storers - using their unit as a spare room/garage - or indeed (if they're a business) as their stock room.
Really excellent, helpful service that anticipated my storage needs. The staff helped me to get the right amount of storage, and saved me from renting two units instead of one. They were nice with...
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Chris
Kangaroo Self Storage Ltd
3 years ago
So delighted to welcome you back - and thank you for taking the time to review us. The team will be really pleased with your feedback - of them and how well they maintain the store and personal storage units.
Product reviews
Chris
Kangaroo Self Storage Ltd
3 years ago
Thank you for your feedback.
Date of purchase: 23/11/2022
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AL
Autosave (Pallerton) Ltd
Feefo Verified
3 years ago
What Autosave (Pallerton) Ltd said about Kangaroo Self Storage Ltd:
Very good.
Chris
Kangaroo Self Storage Ltd
3 years ago
Thank you for taking the time to rate us and your 'very good comment!'
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.