I found the check-in system a challenge - I do not have a smart-phone. However the staff were incredibly kind, patient and helpful. In particular Jamie, Sharon in Manchester and Mark in Hanley. All...
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Nikita
Kangaroo Self Storage Ltd
2 years ago
Thank you very much for this 5-star review for Ready Steady Store Hanley. Delighted to hear you are happy with the service.
Customer Service was very helpful and kind. Very friendly as well. After serving a customer before me , he took me around the Stores and showed me all that was on the brochures, in less then 10mins....
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Nikita
Kangaroo Self Storage Ltd
2 years ago
Thank you for this 4-star review for Ready Steady Store Tunstall. Pleased to hear you are happy with the service.
Date of purchase: 02/01/2024
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Jenny
Feefo Verified
Stoke on Trent
2 years ago
What Jenny said about Kangaroo Self Storage Ltd:
I found the staff friendly, helpful and professional, both on the telephone when enquiring about costs and booking and also on my first visit to the storage unit where the member of staff showed me...
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Nikita
Kangaroo Self Storage Ltd
2 years ago
Thank you very much for this 5-star review for Ready Steady Store Tunstall. Delighted to hear you are happy with the service.
Date of purchase: 19/01/2024
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Louis
Feefo Verified
2 years ago
What Louis said about Kangaroo Self Storage Ltd:
Great service! Easy check-in experience!
Nikita
Kangaroo Self Storage Ltd
2 years ago
Thank you for this 5-star review for Ready Steady Store Nottingham. Pleased to hear you are happy with the service.
Date of purchase: 30/12/2023
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Mr Christopher Hammond
Feefo Verified
2 years ago
What Mr Christopher Hammond said about Kangaroo Self Storage Ltd:
The storage part was 10 out of 10 easy to use and manoeuvre around the site.
Chris
Kangaroo Self Storage Ltd
2 years ago
Thanks for your review and feedback. Apologies for the delay in processing your refund. Whilst no excuse, I can only advise that the combination of holidays and Christmas close contributed to the delay in your case. We advise customers that ordinarily the process can take up to 7 days for a refund to be credited. Thanks for bringing this to our attention, we'll take a look at our Christmas procedures.
Product reviews
Chris
Kangaroo Self Storage Ltd
2 years ago
Thanks for the feedback.
Date of purchase: 03/12/2023
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Dave Pamphilon
Feefo Verified
West Kirby
2 years ago
What Dave Pamphilon said about Kangaroo Self Storage Ltd:
Great storage facility. Very friendly helpful staff, who are efficient. Kept up to date with holiday opening hours and any changes to access. Lots of trolleys for use if required. Clean and...
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Chris
Kangaroo Self Storage Ltd
2 years ago
Thanks for reviewing us and for your great comments about our team and facilities. Do recommend us - we have a Refer A Friend campaign running - so ask in store for more. Thanks so much.
Product reviews
Chris
Kangaroo Self Storage Ltd
2 years ago
Just as storage units ought to be - we work hard to keep them in good condition for your belongings. Thanks for noticing!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.