What Robert Dixon said about Kangaroo Self Storage Ltd:
Professional.
Chris
Kangaroo Self Storage Ltd
2 years ago
Love a succinct review - thank you for taking the time to review us!
Product reviews
Chris
Kangaroo Self Storage Ltd
2 years ago
Delighted you found your belongings just as you left them - we work hard to maintain the store and the Kangaroo Carlisle team will be delighted you found it so!
Date of purchase: 05/04/2024
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Trusted Customer
Feefo Verified
2 years ago
Excellent
Chris
Kangaroo Self Storage Ltd
2 years ago
Thank you.
Product reviews
Chris
Kangaroo Self Storage Ltd
2 years ago
Lovely to read your comments and kind words about the value for money pricing, good security and professional staff. Thank you.
I forgot my code number and had to ring head office to speak to someone for them to txt the girl at the building I was in, she still didn't help me, the guy on the phone gave me a staff code.
Chris
Kangaroo Self Storage Ltd
2 years ago
Thanks for your feedback and I'm sorry you forgot your code. We've taken a look at how we can support customers even more quickly should this happen again. ,
Product reviews
Chris
Kangaroo Self Storage Ltd
2 years ago
We benchmark our prices against local competitors to make sure we offer a competitive price to all our customers across our sites. We work hard to ensure we explain all the costs up front - and I apologise if we fell short here. Glad you found access good and the place well maintained - as well as a friendly team!
As stated, staff at the unit could not have been more helpful and pleasant to deal with.
Chris
Kangaroo Self Storage Ltd
2 years ago
Thank you for your comments and feedback - and we're really pleased you found the Kangaroo Bromborough team to be some helpful!
Product reviews
Chris
Kangaroo Self Storage Ltd
2 years ago
Thanks for the feedback and comments - noted too your thoughts on the price rise for storage which will be shared with the wider team.
Date of purchase: 25/03/2024
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Posta Transporting LTD
Feefo Verified
Birkenhead
2 years ago
What Posta Transporting LTD said about Kangaroo Self Storage Ltd:
Too shortly open time
Chris
Kangaroo Self Storage Ltd
2 years ago
Thanks for your comments regarding our opening times. We have a manned reception between 9-5pm Mon to Sat and it's open on Sunday 10-2pm. Once you're a customer, you can access the store as often as you need free of charge between 8-6pm Monday to Friday, 9-5pm Saturday and 10-2pm Sunday. And, you can have extended hours access or 24hours access arranged and for a fee.
Product reviews
Chris
Kangaroo Self Storage Ltd
2 years ago
We do benchmark our pricing - so on a like for like basis for a unit of the same size from another storage company within a 5 mile radius - we will price match. Just let us know! Our reception opening hours are shorter than the customer access hours (once you have moved in for the first time).
Date of purchase: 14/04/2024
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Trusted Customer
Feefo Verified
2 years ago
The staff were very helpful
Chris
Kangaroo Self Storage Ltd
2 years ago
Thank you for your lovely comments about the Altrincham team.
Date of purchase: 10/04/2024
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KE
Kevin
Feefo Verified
2 years ago
What Kevin said about Kangaroo Self Storage Ltd:
Kept me informed of what was happening , easy process , everything ran smoothly , no problems or complaints
Nikita
Kangaroo Self Storage Ltd
2 years ago
Thank you very much for this 5-star review for Ready Steady Store Nottingham.
Date of purchase: 31/05/2024
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Susan Traylor
Feefo Verified
Preston
2 years ago
What Susan Traylor said about Kangaroo Self Storage Ltd:
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.