Quick service and booking over phone. Slight problem when got there in person but more computer glitch. Gentleman dealt with efficiently and phoned on the Monday as arranged to rectify problems
Date of purchase: 21/06/2021
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Charlie Brennan
Feefo Verified
Liverpool
5 years ago
What Charlie Brennan said about Kangaroo Self Storage Ltd:
Thanks so much for your 5*s and comments about the excellent service you received.
Product reviews
Helen Bower
Kangaroo Self Storage Ltd
5 years ago
Thank you.
Date of purchase: 17/06/2021
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Trusted Customer
Feefo Verified
5 years ago
Effective and efficient.
Helen Bower
Kangaroo Self Storage Ltd
5 years ago
Thanks for your comments and rating.
Product reviews
Helen Bower
Kangaroo Self Storage Ltd
5 years ago
Thanks for your feedback regarding lights to units (we have LED lights in the corridors - I'll just check there are no missing bulbs!) In some cases we can add lights directly inside units themselves - but this is usually at cost. However, if it's causing an issue do please let reception know.
Very efficient service. Gave excellent advice in helping us to understand what was needed. Our removal company thought the unit would be too small but it was exactly right! Excellent value,...
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Nikita
Kangaroo Self Storage Ltd
5 years ago
Thank you very much for this 5-star review for Ready Steady Store Hanley, pleased to hear that you were happy with the service and have shared your comments with the store team.
I arrived at the Nottingham centre and hadn’t received instructions of how to get in. Reception wouldn’t answer and when I got instructions over the phone my code wouldn’t work. The people I spoke to...
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Nikita
Kangaroo Self Storage Ltd
5 years ago
So sorry to hear that you had problems accessing the site, there seems to have been a glitch with our process, I understand that the Store Manager has spoken to you and that the matter is now sorted. Please accept our apologies again for the inconvenience caused.
I have been there for a long time, it was fine until I receive emails saying price for one unit is increasing by 50% !!! price for other units are increasing by 35% !!! I was shocked !!! I have to...
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Helen Bower
Kangaroo Self Storage Ltd
5 years ago
We know price increases are never welcome - and we always provide notice and aim to make it as clear as possible that introductory offers are only for the introductory period.
Product reviews
Helen Bower
Kangaroo Self Storage Ltd
5 years ago
We benchmark our prices to ensure we are competitive. We know price increases are never welcome and we have held prices for many months.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.