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Insight Vacations Reviews | Customer Service Reviews for https://www.feefo.com/reviews/insight-vacation | Feefo

Displaying all 52,838 reviews

Trusted Customer

8 years ago

Date of purchase: 14/07/2017

All needs were graciously fulfilled in a most timely manner.

Product reviews

Trusted Customer

8 years ago

Date of purchase: 30/06/2017

What Trusted Customer said about Insight Vacations:

As above

All arrangements made with Insight connecting our 3 tours were excellent, our Tour through Switzerland with guide Sue Masters was excellent, but on the Croatian cruise and Uniworld Rhine Cruise there...

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Product reviews

Trusted Customer

8 years ago

Date of purchase: 17/07/2017

What Trusted Customer said about Insight Vacations:

I was not met at airport in Anchorage. Mi had to walk around and seek person for transfer, no visible Insight sign. Upon arrival at hotel, the tour director was in lobby as travelers trickled in...

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Dale

Insight Vacations

8 years ago

The operations for this tour are realised by Destination America, our sister brand who under the Travel Corporation Umbrella, incorporate the same values and dedication to service as we do at Insight Vacations. Even so, we regret to learn that you experienced complications with the organisation of the tour. Therefore, we have forwarded these comments to the Operations team to ensure that any oversights are avoided in the future. Furthermore, if given a second opportunity we believe we can demonstrate to you what a great team we actually have in place and we truly hope that you were still able to leave Alaska with many wonderful memories.

Product reviews

Trusted Customer

8 years ago

Date of purchase: 16/07/2017

What Trusted Customer said about Insight Vacations:

Ireland done it style!

My recent trip to Ireland with Insight was fabulous! A tour director can make or break a trip and Robbie was so fun and knowledgeable! So much to see and do! I loved our stay at the Ashford Castle......

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Product reviews

Trusted Customer

8 years ago

Date of purchase: 02/07/2017

What Trusted Customer said about Insight Vacations:

Great trip but poor hotels

The service was good. It was a shame that the service people could not book us direct and that we had to use a third party to book the trip at the best price.

Product reviews

Trusted Customer

8 years ago

Date of purchase: 02/07/2017

Yes

Product reviews

Trusted Customer

8 years ago

Date of purchase: 14/07/2017

Alex and Kristian were both fabulous. We had issues with traffic and a person that was late several times and a challenge to deal with. They never once said anything negative and handled it very...

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Dale

Insight Vacations

8 years ago

Whether short or long, we do everything to ensure that our guests' time with us is full of incredible experiences. Therefore, it makes us happy to read that you thoroughly enjoyed your carefully crafted itinerary. Furthermore, we hope to welcome you back to explore with us in the future and demonstrate our commitment to outstanding service once again.

Product reviews

Trusted Customer

8 years ago

Date of purchase: 17/07/2017

Service was excellent meeting the needs of all of the travelers.

Product reviews

Trusted Customer

8 years ago

Date of purchase: 25/06/2017

Super -comfortable coach, excellent accommodations, great tour director.

Agents responded to emails in a timely and informative manner.

Product reviews

Trusted Customer

Myrtle Beach, SC

8 years ago

Date of purchase: 11/07/2017

What Trusted Customer said about Insight Vacations:

Fabulous, comprehensive tour of Italy

Our tour of Italy was just about as comprehensive as anyone could imagine, and we couldn't have had a better tour guide than Daniele Nannetti. He was so good we'd just take the next tour wherever...

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About Insight Vacations

There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.

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(0)1481 753890

Travel House, Rue Du Manoir, St Peter Port, Guernsey, Guernsey, GY1 2JH, Guernsey

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Insight Vacations Reviews

Dalmatian Elegance Upper Deck Deluxe CabinMore reviews of this product (5)View product websiteSpacious, immaculate, convient, comfortable, fabulous bathroom facility.

Dalmatian Elegance Lower Deck Deluxe Cabin AirMore reviews of this product (1)View product websiteWE were looked after by our guide very well when we had a health issue All services were great, ship really lovely with great crew

Switzerland and the Rhine AirMore reviews of this product (2)View product websiteAll services were excellent, our guide through Switz - Sue Masters was really great, driver very efficient and we felt safe at all times, the Rhine Cruise very good also with wonderful ship, crew and...Read all

Jewels of AlaskaMore reviews of this product (17)View product websiteI have been on far better escorted tours.

Irish EleganceMore reviews of this product (35)View product websiteThe title says it all! It was a great thrill to finally check this off my bucket list!

Grand Tour of ScandinaviaMore reviews of this product (38)View product websiteThe optional tours should be included. Having over $700 of optional tours made us feel like a Trafalgar trip rather than a better insight tour

Irish EleganceMore reviews of this product (35)View product websiteOne of the hotels was below par, and not in the main part of the city

The Best of GermanyMore reviews of this product (23)View product websiteWe were able to see a lot of Germany during a short amount of time. Our time off is limited, so it worked well for us.

Jewels of AlaskaMore reviews of this product (17)View product websiteTime spent in Denali and Alyeska needs to be longer to accommodate more of the sites.

Russia Warsaw and the Baltic StatesMore reviews of this product (4)View product websiteMajor highlights of each country were covered. Local experts were excellent. Optional experiences were very good. As much as possible was covered in the time available.

Italian EscapadeMore reviews of this product (25)View product websiteWhile the tour was very comprehensive, there were too many optional (and expensive) add-ons we assumed were included. So our tour cost about $1,200 more than we expected.

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