Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
12 years ago
Very professional and helpful.
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Trusted Customer
Feefo Verified
12 years ago
Quick and easy booking
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Trusted Customer
Feefo Verified
12 years ago
exellent service all round from this company. very SERVICE orientated..Will use again.
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Trusted Customer
Feefo Verified
12 years ago
first class service.. everything went smoothly and the only improvement would be trying to improve…
first class service.. everything went smoothly and the only improvement would be trying to improve telephone customer service access by having more operators to cover calls. On two occasions I had...
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Trusted Customer
Feefo Verified
12 years ago
The holiday in Berlin was fine. The hotel was good, the flights were on time…
The holiday in Berlin was fine. The hotel was good, the flights were on time and we thought it was really good value.
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Trusted Customer
Feefo Verified
12 years ago
they explain all you need to know
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Trusted Customer
Feefo Verified
12 years ago
Fabulous hotel lovely location just ensure the arlines follow your meal orders next time andput…
Fabulous hotel lovely location just ensure the arlines follow your meal orders next time andput my wife on the taxi list please.Otherwise a marvellous holiday thank you We will book again
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Trusted Customer
Feefo Verified
12 years ago
I was a bit worried as after booking I read some really bad reviews, this made…
I was a bit worried as after booking I read some really bad reviews, this made me double check everything and im glad I did, there was a few daft mistakes on our booking information then we booked...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your positive comments and can assure you that the other issues raised will be addressed.
Trusted Customer
12 years ago
Just double check all your documents
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Trusted Customer
Feefo Verified
12 years ago
Cannot praise the young gentleman Alex enough he was very, very helpful and will have…
Cannot praise the young gentleman Alex enough he was very, very helpful and will have no hesitation at recommending Holiday Gems to friends and family..
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Trusted Customer
Feefo Verified
12 years ago
Agents did try to help when our original choice of hotel was closed because of…
Agents did try to help when our original choice of hotel was closed because of sickness and we had to find another one at short notice. We were however a bit disappointed that the hotel they...
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Holiday Gems
Holiday Gems
12 years ago
We always sympathise when the arrangements are not what was expected. However, in this instance 2 different hotels were offered and a discount given as a gesture of goodwill due to the location.
Trusted Customer
12 years ago
I accept your comments but it was not pointed out to us at the time we made our decision that the hotel was not near a beach.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
