Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
12 years ago
No problems, helpful and courteous.
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Trusted Customer
Feefo Verified
12 years ago
Booming!
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Trusted Customer
Feefo Verified
12 years ago
The service provided by Holiday staff was excellent and whenever we
had a query/question they came…
The service provided by Holiday staff was excellent and whenever we
had a query/question they came back to us very quickly.
However after I booked holiday found this holiday could have been
£100...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for the positive feedback and appreciate your comments in regard to the hotel. You may like to consider an adults only hotel on your next booking.
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Trusted Customer
Feefo Verified
12 years ago
I have no complaints about service received. The only comment I would make is that I…
I have no complaints about service received. The only comment I would make is that I do think they are a little pricey.
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Trusted Customer
Feefo Verified
12 years ago
Friendly, efficient staff.This year was a repeat booking, as last year's booking was so easy.
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Trusted Customer
Feefo Verified
12 years ago
Lovely, very helpful staff.
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Trusted Customer
Feefo Verified
12 years ago
I had no complaint about the booking procedure,and one of the reasons that i booked the…
I had no complaint about the booking procedure,and one of the reasons that i booked the holiday was the time of the flights-this has now been altered TWICE-not happy about the time change.
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Trusted Customer
Feefo Verified
12 years ago
Previously, you were the only company who sent through all the documents including the booking…
Previously, you were the only company who sent through all the documents including the booking passes which was excellent for us. This time I phoned to book a holiday asked for Rhonda, I was told she...
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Trusted Customer
Feefo Verified
12 years ago
Initial xperience was good but on checking booking confirmation they had booked us into another…
Initial xperience was good but on checking booking confirmation they had booked us into another hotel of same name in completely different resort. Took a few days to sort this out.
Holiday Gems
Holiday Gems
12 years ago
Our apologies for the initial error. However, we are most pleased that the issue was resolved to your satisfaction and trust that your holiday was enjoyable.
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Trusted Customer
Feefo Verified
12 years ago
The First Lady we spoke to gave us the wrong flight times but after ringing…
The First Lady we spoke to gave us the wrong flight times but after ringing back the second lady was very helpful and efficient.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
