Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
12 years ago
it was good but the only let down is searching for the holiday and seeing…
it was good but the only let down is searching for the holiday and seeing a great price,then when you call in it was at least £90 more than what you expect,the agent did help me book a holiday,but...
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Trusted Customer
Feefo Verified
12 years ago
First of all my name is not mrs Thomas it's miss Taylor I have had…
First of all my name is not mrs Thomas it's miss Taylor I have had to call in to change a number of things
1st my name??
2nd transfer pick was booked for the 21st we fly back the 22nd??
3rd he...
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Holiday Gems
Holiday Gems
12 years ago
We have investigated the issues raised and apologise most sincerely for the errors on your booking. It would appear that all have been rectified and you should now be in possession of the correct documentation. Our after sales agent is dealing with the addition of the extra person and, to ensure that the best possible costs are obtained on your behalf, has approached our suppliers for the final amount. As soon as a response is received she will be in contact with a final costing. we always sympathise with any inconvenience should personal expectation not be achieved in relation to our service Feedback, whether good or bad, is monitored to assist us as we strive to meet customer requirements.
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Trusted Customer
Feefo Verified
12 years ago
The agent I booked with was very efficient and it was a pleasure dealing with…
The agent I booked with was very efficient and it was a pleasure dealing with Holiday gems.
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Trusted Customer
Feefo Verified
12 years ago
Really helpfull all round Adam was fantastic , and more helpfull r mails explaining how…
Really helpfull all round Adam was fantastic , and more helpfull r mails explaining how holiday company sort all boarding cards etc out many many thanks
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Trusted Customer
Feefo Verified
12 years ago
Fast and straight to the point and very helpful. Thank you.
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Trusted Customer
Feefo Verified
12 years ago
VERY HELPFUL TOOK A LOT OF TIME AND CARE TO GET RIGHT DATES AND PRICES…
VERY HELPFUL TOOK A LOT OF TIME AND CARE TO GET RIGHT DATES AND PRICES FOR ME
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Trusted Customer
Feefo Verified
12 years ago
Excellent service from very helpful and well informed staff member
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Trusted Customer
Feefo Verified
12 years ago
I had no problem booking this holiday, and found Robbie Roberts very helpful and polite, if…
I had no problem booking this holiday, and found Robbie Roberts very helpful and polite, if the holiday itself is good I will use you again in the future!
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Trusted Customer
Feefo Verified
12 years ago
A good service and reasonable prices friendly staff would recommend them to others.
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Trusted Customer
Feefo Verified
12 years ago
Well presented, easy booking and very helpful. Robbie agent 111 was excellent
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
