Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
12 years ago
Excellent, friendly service - the representative knew the resort and gave great advice.
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Trusted Customer
Feefo Verified
12 years ago
We were impressed by the prompt response and very helpful customer service.
We would be happy…
We were impressed by the prompt response and very helpful customer service.
We would be happy to use your company again.
Holiday Gems
Holiday Gems
12 years ago
It is always gratifying to receive compliments for our staff who, we believe, rate amongst the best !
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Trusted Customer
Feefo Verified
12 years ago
I had not realised the cost of the phone call to book the holiday (£14.00)- never…
I had not realised the cost of the phone call to book the holiday (£14.00)- never again will I use an 08 number. The chap I booked with said he will email me the details - 24 hours later I had not...
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Holiday Gems
Holiday Gems
12 years ago
We sincerely apologise for inconvenience caused during your booking process. We are concerned that your call cost indicates a call duration of 2hour 20 minutes which would be most excessive and we have never known a call to take this time. Should you wish we will always call back or respond to an email. We regret that the agent had a one letter spelling error on your email address which has now been corrected and you should be in receipt of all yor documentation. We do trust that your holiday may now proceed without further issue.
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Trusted Customer
Feefo Verified
12 years ago
Your rep couldnt have been more polite and helpful
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Trusted Customer
Feefo Verified
12 years ago
very friendly and competent very polite advisor and very helpful
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Trusted Customer
Feefo Verified
12 years ago
quick efficient got just what I wanted good rep no 159
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Trusted Customer
Feefo Verified
12 years ago
Agent 159 handled my call very efficiently and in a friendly and helpful way. I…
Agent 159 handled my call very efficiently and in a friendly and helpful way. I received a pleasant email to confirm my booking promptly afterwards.
Holiday Gems
Holiday Gems
12 years ago
Thank you for such positive feedback. The agent and sales manager will be advised
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Trusted Customer
Feefo Verified
12 years ago
Operator was very helpful and patient with all my requests as I was unsure which…
Operator was very helpful and patient with all my requests as I was unsure which holiday I wanted. Would recommend the company.
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Trusted Customer
Feefo Verified
12 years ago
Carol 124 was a fantastic help to getting my booking sorted out.
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Trusted Customer
Feefo Verified
12 years ago
I rang to inquire about booking a holiday and was dealt with by Julie, she was…
I rang to inquire about booking a holiday and was dealt with by Julie, she was very pleasant, friendly and helpful. I was happy with the customer support.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
