Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
12 years ago
Nothing was too much trouble for the agent who dealt with my booking.
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Trusted Customer
Feefo Verified
12 years ago
The sales assistant was very helpful and professional
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Trusted Customer
Feefo Verified
12 years ago
When I got to the hotel it turns out you had to be over sixteen…
When I got to the hotel it turns out you had to be over sixteen to be in the hotel the hotel had changed its name 3 days ago my son was 14 so we couldn't stay their that what upsets me 3 times at...
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Holiday Gems
Holiday Gems
12 years ago
We regret that you have had this experience in resort. Having checked the notes on your booking it would appear that when receiving your call it was transferred immediately to our UK suppliers to resolve the issue as per the procedures and protocol. Please email your issues to us on customerliaison@holidaygems.co.uk and we will investigate the matter and endeavour to resolve it on your behalf.
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Trusted Customer
Feefo Verified
12 years ago
very good no prob to date
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Trusted Customer
Feefo Verified
12 years ago
Very quick and efficient
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Trusted Customer
Feefo Verified
12 years ago
Gary was very helpful & polite, he has a lovely manner dealing with customers, he…
Gary was very helpful & polite, he has a lovely manner dealing with customers, he made everything easy
Trusted Customer
12 years ago
Excellent company, I have used this company several times
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Trusted Customer
Feefo Verified
12 years ago
The service was excellent,I made an error when booking and this was rectified straight away.no…
The service was excellent,I made an error when booking and this was rectified straight away.no problems and customer advisor was very helpful.
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Trusted Customer
Feefo Verified
12 years ago
Not long to wait for operator. Extremely efficient, very helpful and I was able to…
Not long to wait for operator. Extremely efficient, very helpful and I was able to book with you immediately. No complaints whatsoever - just compliments on your friendly and efficient staff.
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Trusted Customer
Feefo Verified
12 years ago
The problem I have is that the cost of the holiday on the web page…
The problem I have is that the cost of the holiday on the web page is always a few hundred pounds less than the final cost . Also luggage cost should be made clear
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Trusted Customer
Feefo Verified
12 years ago
Chloe was very helpful in getting what I needed and she done it with such…
Chloe was very helpful in getting what I needed and she done it with such passion and understanding , she took the call and then returned the call straight back which I thought was excellent as not...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
