Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
12 years ago
what do i think? disgusted. 23rd april 416 pounds was taken TWICE from my bank…
what do i think? disgusted. 23rd april 416 pounds was taken TWICE from my bank account and STILL no refund. WHY??. i have just returned from an unecessary trip to my bank. they have assured me that...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your comments and we sincerely apologise that the amount was taken twice in error. This has been refunded, but due to the accounting and banking procedures this may take u to 7 days to show in your account. We are sure that should you contact your bank they will be able to advise that this has been processed and awaiting administration. Should you have any queries, please do email admin@holidaygems.co.uk
Trusted Customer
12 years ago
service booking was excellent. great prices.carol very helpful.apats look good.accept apologies for monies situation. moving on and looking forward to majorca.
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Trusted Customer
Feefo Verified
12 years ago
Friendly, helpful & informative
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Trusted Customer
Feefo Verified
12 years ago
Really helpful and accomodated all our requirements great service thanks
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Trusted Customer
Feefo Verified
12 years ago
cloe was helpful and sorted our holiday out quickly . thankyou
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Trusted Customer
Feefo Verified
12 years ago
max 170 was very helpful
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Trusted Customer
Feefo Verified
12 years ago
Booking made via telephone customer service was very nervous about booking through a company other…
Booking made via telephone customer service was very nervous about booking through a company other than the main travel agents but service was excellent, adviser was very helpful and gave me...
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Trusted Customer
Feefo Verified
12 years ago
She was very helpful
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Trusted Customer
Feefo Verified
12 years ago
Easy to book hol,Lisa was very helpful and polite. only negative is should be able…
Easy to book hol,Lisa was very helpful and polite. only negative is should be able to book baggage on website the phone number is can be expensive. Should have a cheaper number to phone otherwise ...
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Trusted Customer
Feefo Verified
12 years ago
the lady who dealt with me on the phone was great and did all she…
the lady who dealt with me on the phone was great and did all she could for me i just want to say this was the first time ive booked a holiday over the phone and was later disappointed to...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.