Holiday Gems is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
12 years ago
Efficient and professional
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Trusted Customer
Feefo Verified
12 years ago
Very pleased with the professional service received from Andy their sales consultant when booking my…
Very pleased with the professional service received from Andy their sales consultant when booking my holiday, I shall definitely use HolidayGems again. 5*
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Trusted Customer
Feefo Verified
12 years ago
found the company very good a mistake had been made which was very quickly corrected…
found the company very good a mistake had been made which was very quickly corrected when spotted thanks
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Trusted Customer
Feefo Verified
12 years ago
Well manned staff really helpful
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Trusted Customer
Feefo Verified
12 years ago
I did not feel the need to speak to a travel consultant. I was able to…
I did not feel the need to speak to a travel consultant. I was able to complete the transaction entirely on line. However, I was impressed by the on line process and the speed with which the...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for such positive feedback. We do trust that your independent touring of Rome will be everything expected.
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Trusted Customer
Feefo Verified
12 years ago
Fast, good information and friendly service.
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Trusted Customer
Feefo Verified
12 years ago
Good service but had some confusion over checking in which could have been clearer. Also…
Good service but had some confusion over checking in which could have been clearer. Also holiday was advertised at having snacks throughout the day and bar snacks - there was none! Maybe check hotels...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your feedback. Unfortunately, some hotels do withdraw facilities if their occupancy is lower than expected. As we do not own the hotel or contract with them directly, it is very difficult to comment on the day to day running of the hotel. We do trust, though, that the holiday met all your other expectations.
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Trusted Customer
Feefo Verified
12 years ago
I have found the service at Holiday Gems to be excellent in every way. Polite and…
I have found the service at Holiday Gems to be excellent in every way. Polite and effective staff, all queries delt with efficiently and effectively. Very good sales team , could not ask for a...
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Trusted Customer
Feefo Verified
12 years ago
good allthought i would of liked them to come back to say that i have…
good allthought i would of liked them to come back to say that i have submitted everything ok
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Trusted Customer
Feefo Verified
12 years ago
Good service from the agent, tried hard to meet our requests. Prompt response and documentation.
Instructions…
Good service from the agent, tried hard to meet our requests. Prompt response and documentation.
Instructions a little confusing and spelling/grammar errors on website.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.