Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
12 years ago
The only fault I found is that I wish to book the car park at…
The only fault I found is that I wish to book the car park at Malaga but nobody told me the time the ship will be sailing, so what time I will need to be there.
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Trusted Customer
Feefo Verified
12 years ago
booking was good value and pleasant experiance
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Trusted Customer
Feefo Verified
12 years ago
Very helpful nothing was any problem
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Trusted Customer
Feefo Verified
12 years ago
Always a good result
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Trusted Customer
Feefo Verified
12 years ago
Andy took our booking and could not be faulted , he was polite, helpful and…
Andy took our booking and could not be faulted , he was polite, helpful and very efficient. Not sure if I'm capable of sorting out the downloads for flight tickets etcetera . Thanks Andy
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Trusted Customer
Feefo Verified
12 years ago
Fantastic customer service received by Chloe (agent 169) very very helpful, found us the holiday…
Fantastic customer service received by Chloe (agent 169) very very helpful, found us the holiday we were looking for at a very reasonable price 😄
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Trusted Customer
Feefo Verified
12 years ago
My initial inquiry was dealt with by Robby who answered all my questions and was…
My initial inquiry was dealt with by Robby who answered all my questions and was very helpful.
He gave me his direct contact number so I was able to speak to him regarding my inquiry once I'd...
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Trusted Customer
Feefo Verified
12 years ago
With the exception of one guy, everyone was just rude. The line took forever to…
With the exception of one guy, everyone was just rude. The line took forever to actually reach someone for me to talk to
Holiday Gems
Holiday Gems
12 years ago
We regret that our phone lines are experiencing unprecedented high call volumes as we enter our peak period. We apologise if any of our staff are rude as this is not the normal feedback. If you would email our customer liaison department the issues will be investigated.
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Trusted Customer
Feefo Verified
12 years ago
very good service thank you
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Trusted Customer
Feefo Verified
12 years ago
Just hope the holiday is as good as the booking experience.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.