Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
12 years ago
The service was excellent + all 3 operatives were polite and understanding. The foina agent…
The service was excellent + all 3 operatives were polite and understanding. The foina agent who we placed the bookoing with was partoicularlyu obligiong + tolerant of all our needs - well done MAX +...
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Trusted Customer
Feefo Verified
12 years ago
booking was easy all emails arrived quickly rep very helpful
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Trusted Customer
Feefo Verified
12 years ago
I was really happy with the way I was helped my ony issue was having to…
I was really happy with the way I was helped my ony issue was having to pay a charge to use a credit card as most company's do not charge anymore as my mum has recently booked with travel republic...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your feedback. As far as we are aware most companies charge for use of a credit card, but will waive fees for debit or electron cards. However, your comments have been noted and will be sent to our senior management for their information.
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Trusted Customer
Feefo Verified
12 years ago
Was quick and hassle free
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Trusted Customer
Feefo Verified
12 years ago
excellent service I think the ladies name was laura very nice ladie and very helpful
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Trusted Customer
Feefo Verified
12 years ago
Very pleased
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Trusted Customer
Feefo Verified
12 years ago
we havn't gone on holiday yet but i am already disapointed that we could not…
we havn't gone on holiday yet but i am already disapointed that we could not book extra legroom seatst or take advantage of the priority boarding
Holiday Gems
Holiday Gems
12 years ago
The broker used in your booking has chartered the flight and unfortunately this precludes us from making the requests. We regret that this is a matter over which we have no control. Should you arrive at the airport a little earlier than normal, the check in staff may be able to arrange this for you.
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Trusted Customer
Feefo Verified
12 years ago
The agent I spoke to was very professional, helpful and pleasant
Understood what type of holiday…
The agent I spoke to was very professional, helpful and pleasant
Understood what type of holiday I was looking for.
Answered all of my questions and concerns fully.
I booked the holiday there and...
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Trusted Customer
Feefo Verified
12 years ago
Very pleased with my experience with this company. Paul was very helpful.
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Trusted Customer
Feefo Verified
12 years ago
Michaela really took our criteria and concerns on board. She only gave us advice suited…
Michaela really took our criteria and concerns on board. She only gave us advice suited to our needs while at the same time looking to make our holiday the best it could be.
She replied when she said...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
