Holiday Gems is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
11 years ago
Great good service
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Trusted Customer
Feefo Verified
11 years ago
the only problem l had was there was a mistake with booking the wrong dates…
the only problem l had was there was a mistake with booking the wrong dates were put in, and l am waiting for someone to send me new booking with the right dates on them . the service is good from...
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Holiday Gems
Holiday Gems
11 years ago
We do apologise for any error on our confirmation documents. This has been corrected ad new confirmation sent. Thank you for your positive comments and trust that this issue is resolved.
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Trusted Customer
Feefo Verified
11 years ago
Amazing customer service.. hassel free booking for the third time i have used them.
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Trusted Customer
Feefo Verified
11 years ago
Just to let you know that I am very pleased with holiday gems you were…
Just to let you know that I am very pleased with holiday gems you were very helpful,
and we had a lovely holiday, the flight was on time, pick up good, holiday accommodation was very nice, clean and...
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Holiday Gems
Holiday Gems
11 years ago
Thank you for such positive comments ! What a great start to the day !
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Trusted Customer
Feefo Verified
11 years ago
I dealt with your sales consultant Nadine...she handled my initial enquiry and subsequent booking in the…
I dealt with your sales consultant Nadine...she handled my initial enquiry and subsequent booking in the manner I would expect...well done Nadine
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Trusted Customer
Feefo Verified
12 years ago
I would use HolidayGems again as i found the booking system worked well unfortunately the hotel…
I would use HolidayGems again as i found the booking system worked well unfortunately the hotel we stayed in was not quite what it was made out to be.
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Trusted Customer
Feefo Verified
12 years ago
Add in Daily Express Very easy to book all questions answered very simple procedure
Add in Daily Express Very easy to book all questions answered very simple procedure
Holiday Gems
Holiday Gems
12 years ago
What great and positive feedback. Thank you !
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Trusted Customer
Feefo Verified
12 years ago
All went pretty well. Just a little drawn out and cumbersome. I still have to…
All went pretty well. Just a little drawn out and cumbersome. I still have to deal with various aspects - passport details, plane meals etc. I like to get it all over and done. Probably work out OK...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your positive comments. Addressing the negatives, Easyjet is a low cost carrier and you cannot purchase meals prior to departure, however snacks are available on board the aircraft. As with most other airlines, passport details are required prior to departure and this must be supplied by you on the Easyjet website. Unfortunately, this is a matter over which we have no control. To the best of our knowledge, there should be no extra costs for the services booked with us.
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Trusted Customer
Feefo Verified
12 years ago
The chap I spoke to was friendly helpful and knowledgeable. Altogether a pleasant experience, thank…
The chap I spoke to was friendly helpful and knowledgeable. Altogether a pleasant experience, thank you for the good service.
Regards
Paul DE Courcy Bower
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Trusted Customer
Feefo Verified
12 years ago
this is not the first time we have used you and have always been very…
this is not the first time we have used you and have always been very happy with your service and am sure we will book with you in the future.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
