Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
TC
Trusted Customer
Feefo Verified
Northern Ireland
10 years ago
What Trusted Customer said about Holiday Gems:
Great service - 10 out of 10
The booking was made so easy and the holiday seems great value for money. The follow up confirmation of the holiday and flights was by far the best I have ever teceived. I have already recommended...
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Trusted Customer
Feefo Verified
OLDHAM
10 years ago
What Trusted Customer said about Holiday Gems:
NOT HAPPY WITH HAVING TO SORT MISTAKES
Booked holiday over phone 5 days ago and read out spelling of all 5 names to Andy. Next day all names mis-spelt on flight confirmation. Still trying to sort it out. Now hotel booking confirmation has...
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bezza
Holiday Gems
10 years ago
We sincerely apologise for any issues which we note were corrected within 48 hours. Of course, you comments will be noted and used during our ongoing training programme.
TC
Trusted Customer
10 years ago
MISTAKES STILL NOT SORTED. I PHONED THREE TIMES ON FRIDAY AND THE LAST TIME AT APPROX 4.35PM I WAS ON HOLD UNTIL I REALIZED I WAS WASTING MY TIME AT 5PM. NOT SURE WHETHER THE DOCUMENTS I HAVE PRINTED OFF ARE WHAT I ACTUALLY NEED FOR MY HOLIDAY. REQUESTED MY ACCOMMODATION VOUCHER BUT RECEIVED
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TC
Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Holiday Gems:
Does what it says on the tin
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TC
Trusted Customer
Feefo Verified
London
10 years ago
What Trusted Customer said about Holiday Gems:
Great service would definitely use again.
Excellent telephone manner and extremely patient and helpful.
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TC
Trusted Customer
Feefo Verified
london
10 years ago
What Trusted Customer said about Holiday Gems:
the agent was very helpful in every way great customer skills
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Trusted Customer
Feefo Verified
Cheshire
10 years ago
What Trusted Customer said about Holiday Gems:
Paul was perfect, what I think is how its done
Hi Paul was super and we rang with having done loads of research b 4 hand Paul got it without need for call after call
Or loads of emails super advisor very helpful and loads of knowledge he would...
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TC
Trusted Customer
10 years ago
Pauls a credit to holiday gems
Not pushy just perfect
bezza
Holiday Gems
10 years ago
Thank you for such positive feedback. Paul and our sales manager will be advised.
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Trusted Customer
Feefo Verified
10 years ago
as above ,,,excellent service
Excellent service followed up by emails and texts explaining clearing what to do and all necessary PDF documents,
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Trusted Customer
Feefo Verified
Llanelli
10 years ago
What Trusted Customer said about Holiday Gems:
Very professional and gave me what I wanted, and at a lower price than I expected.
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Trusted Customer
Feefo Verified
10 years ago
Would use again
Melissa was helpful on all aspects. Trying to find the cheapest deals available. Her polite & friendly manner made the whole process easy.
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TC
Trusted Customer
Feefo Verified
Hertfordshire
10 years ago
What Trusted Customer said about Holiday Gems:
Excellent service and would use again and refer to friends
I spoke to a lady called Yvonne and she was very helpful and a y question I had were answered in full. Very polite and as promised received an email confirming our order and today received all the...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
