Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
10 years ago
good could of been better
The service from the assistant was good however the price displayed on the website was totally inaccurate by approximately 20% at the time of this correspondence the price is still the same as the...
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Trusted Customer
Feefo Verified
Stalybridge
10 years ago
What Trusted Customer said about Holiday Gems:
Efficient staff
The staff member was curteous and well informed. She made the whole booking procedure very easy and straight forward.
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Trusted Customer
Feefo Verified
10 years ago
First choice
Very helpful
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Trusted Customer
Feefo Verified
Stafford
10 years ago
What Trusted Customer said about Holiday Gems:
Don;t believe the price online as you don't get it
I found a very god price online from Holiday Gems for a week in Turkey, when I called them to book and check the price it had changed from £880 to 1286. It ended up costing the same as you can get...
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Trusted Customer
Feefo Verified
Ashington
10 years ago
What Trusted Customer said about Holiday Gems:
Fifth time I have used them
Always helpful and quickly responsive
Our documents are sent promptly with no fuss
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Trusted Customer
Feefo Verified
10 years ago
Very helpful and pleasant
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Trusted Customer
Feefo Verified
Leeds
10 years ago
What Trusted Customer said about Holiday Gems:
Misleading
Charged a lot more than originally expected from the website with flight prices and not having luggage tick box to add on extra to the holiday to get an accurate price very misleading to say the least
3
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Holiday Gems:
Back up could be better
Booking the holiday was easy and pleasant unfortunately when you phone their back up service number you are lucky to get through in thirty minutes
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Holiday Gems:
brill
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Trusted Customer
Feefo Verified
10 years ago
Okay, but not perfect
The service was good. My only gripes were a) the price for the holiday we chose was higher than advertised. This was explained as "lack of availability", but the website wasn't updated to reflect...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.