Holiday Gems is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
wirral
10 years ago
What Trusted Customer said about Holiday Gems:
telephone booking
Efficient and helpful
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Holiday Gems:
Cheap prices but unsatisfactory telephone service
When I eventually got through to reservations the salesperson was efficient & friendly, their prices were probably the cheapest but the biggest negative about this company for me is the fact that...
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bezza
Holiday Gems
10 years ago
Thank you for your review. We are experiencing very high call and email volumes presently and apologise for any inconvenience to our clients. Your comments have been noted and brought to the attention of our senior management
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Holiday Gems:
Fantastic service
I spoke to rep Mandy Garden and she answered all my questions. She went the extra mile for me because she checked additional flights from Edinburgh for both June and September. She gave me her name...
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Trusted Customer
Feefo Verified
10 years ago
Service was first class. Toky (booking representative) exceeded all expectations when booking a holiday and nothing was too much trouble...excellent rep. Wouldn't hesitate to use again. Thank you!
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Trusted Customer
Feefo Verified
Dorset
10 years ago
What Trusted Customer said about Holiday Gems:
Very Good especially Nicky
Once Nicky dealt with our booking it was 10 out of 10
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Trusted Customer
Feefo Verified
welwyn garden city
10 years ago
What Trusted Customer said about Holiday Gems:
great company excellant staff
very polite was so helpfull this is my second time booking still great
i have told family to book with holiday gems
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Trusted Customer
Feefo Verified
Brighton
10 years ago
What Trusted Customer said about Holiday Gems:
Majorca holiday booking. I was delighted with the service received and would use them again to book another holiday.
The service I received was very good after a very long wait to get through on the telephone.
I had a number of questions and slight adaptations which they very helpfully answered and resolved for me...
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Trusted Customer
Feefo Verified
10 years ago
Excellent service, I was contacted within the hour. Very helpful.
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Trusted Customer
Feefo Verified
Essex
10 years ago
What Trusted Customer said about Holiday Gems:
Will certainly check out Holiday Gems when booking another trip
The booking side of things was done very well.
The big problem is getting through on the phone!!! The premium rate booking line was answered within 10 minutes and the excellent agent took my...
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Trusted Customer
Feefo Verified
Reigate Surrey
10 years ago
What Trusted Customer said about Holiday Gems:
'Older' female holiday travel alone yet feel very confident after dealing with Gems Service agent
I had to wait ages on the phone to get a response possibly 20 minutes once I was onto the Customer Services they were wonderful. Very helpful and polite I was just asking advice yet felt able to book...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
