Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
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Trusted Customer
Feefo Verified
birmingham
10 years ago
What Trusted Customer said about Holiday Gems:
very helpful staff member,
Had a lovely telephone conversation with a member of your staff, very helpful throughout our conversation, gave me the best advise and was very polite, called me back once all details were done, will...
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Trusted Customer
Feefo Verified
bedford
10 years ago
What Trusted Customer said about Holiday Gems:
you source the best deals whilst I was on the phone a better deal was...
you source the best deals whilst I was on the phone a better deal was found on the deposite side of things
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Trusted Customer
Feefo Verified
Caerphilly
10 years ago
What Trusted Customer said about Holiday Gems:
Excent service from start to finish.
Nadine was excellent from start to finish. She actually did what she said would do which may sound obvious but in my experience it should be commended.
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Trusted Customer
Feefo Verified
10 years ago
Very helpful staff
The lady I spoke to was very helpful, nothing was a problem, when the price came out quite high she looked for alternative flights for us, I phoned her back and was informed she was on the phone and...
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Trusted Customer
Feefo Verified
10 years ago
Recommended
Very good customer service, found just what we were looking for at an affordable budget
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Holiday Gems:
Average service by Holiday Gems
you got 3 names wrong on email
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Trusted Customer
Feefo Verified
Sheffield
10 years ago
What Trusted Customer said about Holiday Gems:
Easy to book
Easy to book with little effort, very helpful staff who sorted what we needed at a good price
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Trusted Customer
Feefo Verified
10 years ago
Good customer experience
The lady I spoke to was really helpful answered all my questions and processed the booking quickly. So nice to actually talk to a person!
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Trusted Customer
Feefo Verified
10 years ago
Think very carefully before you use Holiday Gem. Check Trip Advisor first.
Lack of professionalism of Holiday Gem contact staff. Poor documentation received. Documentation received too late. Hotel description and contract for All Inclusive not as offered by Holiday Gem....
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bezza
Holiday Gems
10 years ago
As per our obligations as your agent we will address the complaint with the suppliers and investigate theissues raised. Please check our reviews on this site plus other reputable sites where we can be assured that all comments are from our clients. Unfortunately, this cannot be said of all sites.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
