Holiday Gems is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
7 years ago
Great rep Charlotte Taylor
Charlotte was terrifc thank you so much
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Trusted Customer
Feefo Verified
7 years ago
Poor customer service
Took overpayment on card and did not book what was agreed on phone. Emailed admin and 72 hours later and will no response to email.
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Mrs JULIE BATT
Feefo Verified
7 years ago
What Mrs JULIE BATT said about Holiday Gems:
S.j was more than helpful to me to find the best holiday for my family the only down thing was online prices aren't the prices you pay as it's not live so extras will be placed but still a good value...
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about Holiday Gems:
Booking good after sales not good
The initial booking of the holiday was absolutely fine,holiday gems assistant was very helpful. Unfortunately the after sales are pretty poor to be fair because they don’t respond in a hurry to...
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about Holiday Gems:
Great service very quick
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about Holiday Gems:
No problem the girl was very good
Very good will use this in the futurre
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Trusted Customer
Feefo Verified
7 years ago
very good
I have booked with you twice this year and last year, customer service very good,
not been on holiday yet but last years was brilliant.
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Trusted Customer
Feefo Verified
7 years ago
Seems a good outfit.!!
Agent very knowledgeable, Spent time to search around for my req. requirements.Yes i will use again and have recommend Holiday Gems.
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about Holiday Gems:
Been trying to ring you do you ever answer the phone
1
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Trusted Customer
Feefo Verified
7 years ago
Excellent service
Very good. Sophie225 was very professional, helpful and efficient. Would highly recommend Holiday Gems and will be using you to book all my future holidays.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
