Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
MC
Miss Costello
Feefo Verified
5 years ago
What Miss Costello said about Holiday Gems:
Amazing customer service
Amazing customer service. When my flight home was cancelled the night before I was due to travel abroad, the team was extremely helpful and quick at solving the situation. The staff are friendly,...
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Beryl
Holiday Gems
5 years ago
Thank you for posting this really positive review, Ellie. We are delighted that your situation was handled so quickly with a positive outcome. We appreciate the feedback.
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MB
Miss Sarah Brand
Feefo Verified
5 years ago
What Miss Sarah Brand said about Holiday Gems:
Great service
Sam was very helpful and friendly when we booked our holiday.
Beryl
Holiday Gems
5 years ago
Thank you, Sarah. Sam is a great asset to our team and we will let her know your positive comments.
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MH
Mr David Houston
Feefo Verified
5 years ago
What Mr David Houston said about Holiday Gems:
Not a good company
Service is rubbish would never touch uses ever again
Beryl
Holiday Gems
5 years ago
This matter has been addressed by our team on other platforms and in private messages.
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MH
Miss Lauren Harrison
Feefo Verified
5 years ago
What Miss Lauren Harrison said about Holiday Gems:
Great service.
Quick and simple booking.
Lots of support with Covid.
Beryl
Holiday Gems
5 years ago
Thank you for your positive feedback, Lauren. It is appreciated.
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MM
Miss Georgie Miles
Feefo Verified
5 years ago
What Miss Georgie Miles said about Holiday Gems:
Amazing company
It was very easy to book with holiday gems and the call I received after to booking to go over my details and ensure everything was as I wanted it was very helpful and I got my holiday for a great...
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Beryl
Holiday Gems
5 years ago
We are delighted that our service exceeded your expectations, Georgie. Thank you for taking the time to post the review. We hope that you have a perfect and amazing holiday!
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MK
Mr Steven Kelso
Feefo Verified
5 years ago
What Mr Steven Kelso said about Holiday Gems:
Fantastic service
So easy to book online and price very reasonable in comparison to other holiday firms
Curtesy follow up call from agent was not expected but very reassuring in current times
Would recommend holiday...
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Beryl
Holiday Gems
5 years ago
We do appreciate the time taken to post this really positive review.
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MK
Mr Darren Kitchener
Feefo Verified
5 years ago
What Mr Darren Kitchener said about Holiday Gems:
Nice to talk to an English call centre , very helpful and informative
Beryl
Holiday Gems
5 years ago
All three of our offices are in the UK, Darren, and we are pleased that you were given the best possible service. Thank you for taking the time to post these positive comments.
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Trusted Customer
Feefo Verified
5 years ago
Good service
Emma (212) travel advisor was extremely helpful
Beryl
Holiday Gems
5 years ago
We are delighted that Emma's service exceeded expectation. We shall be sure to let her know your positive comments.
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ML
Miss Jacqueline Lynn
Feefo Verified
5 years ago
What Miss Jacqueline Lynn said about Holiday Gems:
Good thanks
Beryl
Holiday Gems
5 years ago
We are delighted that our service met all expectations
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Trusted Customer
Feefo Verified
5 years ago
Great service
Easy way of booking, all the information given after booking is easy to read and understand and when the agent rang confirming everything he was clear and polite with all thw details
Beryl
Holiday Gems
5 years ago
Thank you for your positive comments. We are delighted that our process has met your expectations
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
