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Hive Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 30,639 reviews

Trusted Customer

9 years ago

Easy ordering process, rapid delivery, and a donation is made to a valuable local bookshop, all good!

Date of purchase: 24/08/2016

Trusted Customer

Lancashire

9 years ago

What Trusted Customer said about Hive:

Excellent service and even better because we can support our bookshops at the same time.

Date of purchase: 10/08/2016

Trusted Customer

North Yorkshire

9 years ago

What Trusted Customer said about Hive:

Quick delivery

Very speedy service.. Not the first time I've used HIVE and it won't be the last. Really glad I've found them.

Date of purchase: 10/08/2016

Trusted Customer

9 years ago

What Trusted Customer said about Hive:

Perfect

Great range of Filofaxs and price was brilliant! Delivery was quick and overall very happy with service.

Date of purchase: 26/08/2016

Trusted Customer

Walthamstow

9 years ago

What Trusted Customer said about Hive:

Disappointing

Requested vinyl, received a cd

Richard

Hive

9 years ago

Hi Sally,

Thanks for sending us your feedback. We are sorry to hear you are unhappy with your order. Debbie at customer services has looked into your order and been in touch via email. It appears you have ordered the CD instead of the vinyl by mistake.

If you would like to return your order just send it back to us with the information given and we will refund it for you. Or if you would like any other help with your order please get in touch with us.

Kind regards,

Richard.

Date of purchase: 10/08/2016

Trusted Customer

Stratford on Avon

9 years ago

What Trusted Customer said about Hive:

Excellent service!

Had not used this company before, but would highly recommend. Price was good, excellent packaging, delivered in 3 days and kept informed by e-mail throughout.

Date of purchase: 10/08/2016

Trusted Customer

Northwich

9 years ago

What Trusted Customer said about Hive:

Quick and easy service

It was very easy to order and arrived very quick. Would definitely buy from Hive again.

Date of purchase: 10/08/2016

Trusted Customer

9 years ago

I am still awaiting for my order to arrived!

Richard

Hive

9 years ago

Hi Chek-Huo

Thank you for sending your feedback. We are sorry your order has been delayed however your order details state that the delivery option selected was 2-5 working days. Due to the bank holiday weekend this would have accounted for the delay in your order.

Debbie at customer services has been in touch with you and you should now have received your order. If there are any other issues please do get in touch with us and we will be happy to help you.

We value every customer and strive to maintain a satisfactory shopping experience and hope that your experience with us has not diminished in any way.

Kind regards,

Richard.

Date of purchase: 25/08/2016

Trusted Customer

London

9 years ago