My original order was for 3 books & I paid for express delivery. After 2 days when my items didn't arrive I contacted hibe who said the books were out of stock. I had not been informed before then so...
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Richard
Hive
9 years ago
Hi Rachel,
We are sorry that you have not had the best experience with your order. We insist that you keep the book and we have also refunded you for this as well.
We can only apologise for the inconvenience as it appears that this was a fault in our messaging system to alerting you of your order status. I will be checking with our supplier to see why the book is printed oddly.
We hope this wont deter you from using as again and hope that we have done what we can to help resolve your order.
If there is anything else we can help you with please do get in touch and we will be more than happy to help.
I have always had a Dairy Diary as my husband was a milk man when he passed away i got them from a friend who was also a milk man , well he retired last year i was upset I love a dairy diary how ever...
Hive is an on-line retailer selling a wide range of entertainment products, Books, DVD's Blu-ray, CD's, Vinyl and eBooks. Hive is unique in that it shares a percentage of each order made with an independent Bookshop in the UK. Hive is a UK registered company.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hive is an on-line retailer selling a wide range of entertainment products, Books, DVD's Blu-ray, CD's, Vinyl and eBooks. Hive is unique in that it shares a percentage of each order made with an independent Bookshop in the UK. Hive is a UK registered company.
We can only apologise for the inconvenience as it appears that this was a fault in our messaging system to alerting you of your order status. I will be checking with our supplier to see why the book is printed oddly.
We hope this wont deter you from using as again and hope that we have done what we can to help resolve your order.
If there is anything else we can help you with please do get in touch and we will be more than happy to help.
Kindest regards,