How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Hive Reviews

http://www.hive.co.uk

EXCEPTIONAL

Service

4.9

/5

Product

4.8

/5

5

4

3

2

1

438

23

2

0

2

465

ratings over the past year

Displaying all 30,706 reviews

Trusted Customer

Feefo Verified

2 years ago

This is a brilliant service. Makes controlling and lighting your home easy using a phone app. I can switch on my heating when away from home so that it’s nice and warm when I get in. There’s a...

Nikki

Hive

2 years ago

Good Morning, we have looked into this and there must be a problem as we do not supply TV Stands. Your order was for a themed water bottle. Could you confirm you received the item you ordered? If so, could we ask you to revise your review? Kind regards, The Hive Team

Trusted Customer

2 years ago

Yes, I noticed my error almost immediately and was told that this review had been removed I really love the water bottle from Hive and get a lot of compliments about it! Apologies for the confusion

Date of purchase: 25/09/2024

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo