How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Hive Reviews

Displaying all 30,690 reviews

Trusted Customer

Feefo Verified

10 days ago

Excellent

Excellent service - quick, convenient and without any issues

Serena Nye

Hive

5 days ago

We take huge pride in our service from start to finish, so thanks for your wonderful feedback. Enjoy your purchase and we welcome you back soon :-)

Date of purchase: 14/10/2026

Mick

Feefo Verified

GBR

11 days ago

What Mick said about Hive:

My wife uses her diary every day

Speedy service wth good communication

Serena Nye

Hive

5 days ago

Thank you for your 5 star feedback and for your wonderful comments towards our service, which we take great pride in. We welcome you back to Hive soon :-)

Product reviews

Date of purchase: 14/10/2026

Trusted Customer

Feefo Verified

13 days ago

Very happy with service

My order arrived well packaged and very quickly. The order was exactly what I wanted and so there were no issues. I was kept up to date with delivery too. Very happy with the service.

Serena Nye

Hive

5 days ago

We take huge pride in our service from start to finish, so thank you for your wonderful 5 star feedback. Enjoy your purchase and we welcome you back soon :-)

Product reviews

Date of purchase: 12/10/2026

Trusted Customer

Feefo Verified

13 days ago

Thank you

I received the book that I had ordered swiftly. Thank you. I will use this book supplier again.

Serena Nye

Hive

5 days ago

Thank you for your 5 star feedback. You are welcome! Enjoy your order, we welcome you back soon :-)

Date of purchase: 10/10/2026

Trusted Customer

Feefo Verified

14 days ago

Great, efficient service. Pre-ordered the book and it arrived on the day of publication.

Serena Nye

Hive

5 days ago

Thank you for your 5 star feedback! Brilliant to hear your order arrived on the day of publication for you. Enjoy and we welcome you back to Hive soon :-)

Product reviews

Date of purchase: 11/10/2026

Trusted Customer

Feefo Verified

16 days ago

Excellent service

Book was packaged very well, fast delivery & excellent customer service when had to query something.

Serena Nye

Hive

5 days ago

Thanks so much for your wonderful feedback! We are glad our customer service were able to assist you with your order. We welcome you back soon :-)

Date of purchase: 09/10/2026

Trusted Customer

Feefo Verified

18 days ago

Better than Amazon

Fast and helpful. Also supports local bookshops.

Serena Nye

Hive

5 days ago

Thanks for your wonderful 5 star feedback. We are glad you share our love for bookshops! Enjoy your purchase :-)

Date of purchase: 07/10/2026

Henriette Wormstall

Feefo Verified

GBR

19 days ago

What Henriette Wormstall said about Hive:

I was surprised that a bookstore in the area could benefit from my purchase. Very impressive. Delivery was well wrapped without plastic, excellent.

Serena Nye

Hive

18 days ago

Thank you for leaving us 5 stars! We appreciate customers supporting their local bookshops. Pleased to hear your comments towards our packaging. Enjoy your order!

Product reviews

Date of purchase: 06/10/2026

Trusted Customer

Feefo Verified

19 days ago

GOOD SERVICE

As usual the books and service from Hive Uk was very good. Always reliable to dispatch promptly and well wrapped.

Serena Nye

Hive

18 days ago

Thank you for your 5 star feedback! We appreciate your wonderful comments about our service. Enjoy your order and we welcome you back soon :-)

Product reviews

Date of purchase: 28/09/2026

Trusted Customer

Feefo Verified

21 days ago

Quick delivery and good packaging

Serena Nye

Hive

18 days ago

Thank you for leaving us 5 stars! Pleased to hear the delivery was quick and it was well packaged. We welcome you back to Hive soon :-)

Product reviews

Date of purchase: 04/10/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Hive Reviews

Sarah Ravens Grow Cook Eat Deluxe DiaryMore reviews of this productView product websiteI buy Sarah Ravens diary every year for my wife who at 79 trusts her hard copy more than technology. It is well laid out with colourful photographs and gardening hints throughout. I always buy from...Read more

HP - Muggles Latte MugMore reviews of this productView product websiteMug was exactly as pictured and described. It came much quicker than I thought it would. It was well packaged, so arrived in perfect condition too. Very happy with my order and would buy from hive...Read more

Mug Latte Boxed (500ml) - Harry Potter (Platform 9 3/4)More reviews of this productView product websiteOrdered 3 Harry Potter mugs and they all came well packaged and much quicker than I expected. All exactly as pictured and described. Very happy with my order and would order from hive again.

Murder Most CrypticMore reviews of this productView product websiteA wonderfully-clever book. Even thought I am no good at cryptic crosswords, I really enjoyed the challenge of the puzzles throughout, and it added to my enjoyment of the book without needing to...Read more

Inner Reflections Engagement Calendar 2027More reviews of this productView product websiteIt is lovely to get something different to think about every week of the year. It is also enough space to use the calendar for personal reminders. Well made with impressive photos.

Maria Thun Biodynamic Calendar : 2027More reviews of this productView product websiteI am a big fan of this planting and sowing calendar. I especially rely on fruit days to make jams. The jars keep well that way. And it is always a pleasure to have the right activity in the garden,...Read more

Gruffalo GrannyMore reviews of this productView product websiteAs usual Julia Donaldson has achieved a wonderful book that is a source of delight to my grandchildren. Besides the prose the pictures are so good and colourful. This book was well worth waiting...Read more

Ladies Who Lunch Slim (PFP)More reviews of this productView product websiteII have been buying this calendar annually for over 7 years. The illustrations change every year and the quotes are always funny! Perfect for me and my friends

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?