How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Hive Reviews

http://www.hive.co.uk

EXCEPTIONAL

Service

4.9

/5

Product

4.8

/5

5

4

3

2

1

454

23

2

0

2

481

ratings over the past year

Displaying all 30,700 reviews

Trusted Customer

Feefo Verified

1 year ago

Not great

It is quite difficult to find someone's list and if you buy something it stays on the list, so if it is a gift you have to tell the reciipient in advance that you have bought it!

Nikki

Hive

1 year ago

Thank you for your feedback, we have passed this directly to our web development team for investigation. We are sorry the experience was not what you had hoped for on this occasion. Hopefully your gift was well received none-the-less! Kind regards, The Hive Team.

Date of purchase: 30/03/2025

0

Trusted Customer

Feefo Verified

1 year ago

Date of purchase: 30/03/2025

0

Trusted Customer

Feefo Verified

1 year ago

Excellent delivery.

Date of purchase: 30/03/2025

0

Trusted Customer

Feefo Verified

1 year ago

Now my No. 1 online bookseller

I've used this company several times now to order books. Dispatch is always fast, the books are fairly and competitively priced, the packaging is environmentally friendly and I love the fact that...

Date of purchase: 30/03/2025

0

Trusted Customer

Feefo Verified

1 year ago

Vinyl Purchase

Great pricing & prompt delivery

Date of purchase: 30/03/2025

0

Trusted Customer

Feefo Verified

1 year ago

Never fail to give good service

Excellent. Easy to order online and extremely prompt delivery with updates throughout - this was especially useful as the item was being delivered as a gift to a different address.

Date of purchase: 18/03/2025

0

Trusted Customer

Feefo Verified

1 year ago

Hive is the 'bees-ness'

Swift and safe delivery, giid updates, would use again.

Date of purchase: 28/03/2025

0

Trusted Customer

Feefo Verified

1 year ago

Easy to use, good service

Great service, and a very good alternative to Amazon, with money going to local bookshops rather than a billionaires offshore account.

Date of purchase: 29/03/2025

0

Trusted Customer

Feefo Verified

1 year ago

Great service

Great range of books and of course, they support local independent book shops which is important to me. Communication is good and postage fast and secure.

Date of purchase: 18/03/2025

0

Trusted Customer

Feefo Verified

1 year ago