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Hawkshead Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

4 years ago

If you have a faulty product Good luck

You recalled a faulty product. I wasted money and time printing and packing it only for it not to be collected. After a week it's still sat soggy outside.

Jessica Greaves

Hawkshead

4 years ago

Hi there, We are very sorry to hear you have had this issue with your return collection, we have emailed you about this directly now to resolve. Kind Regards, Hawkshead

Product reviews

Date of purchase: 05/08/2021

0

Trusted Customer

4 years ago

I can't believe you've moved offline

I can't believe you've moved offline - now, more than ever, the ability to shop from home is so beneficial to customers

Beth

Hawkshead

4 years ago

Thank you for your review today. We hope you are enjoying your new order. Kind Regards Hawkshead

Product reviews

Date of purchase: 31/08/2021

0

Trusted Customer

4 years ago

Devesated after hearing so many good things..

I made an order on the 31st August and it's still not here. I've sent them 3 emails and still not heard nothing. Horrendous. Absolutely horrendous. Where is my order?

Jessica Greaves

Hawkshead

4 years ago

Hi, I am sorry to hear that you have not received your order. I can see that one of my colleagues has replied to your email yesterday morning. Please do get in touch if you are unable to locate our response. Kind Regards Craghoppers.

Date of purchase: 31/08/2021

0

MG

Mohammed Ilyas Ghulam

4 years ago

What Mohammed Ilyas Ghulam said about Hawkshead:

Great Price

Great service, fantastic price and a large selection.would definitely recommend

Jessica Greaves

Hawkshead

4 years ago

We are glad to hear you are pleased with your recent order and the service provided. Thank you for taking the time to review, and we hope you enjoy your products on many future adventures!Kind RegardsCraghoppers

Date of purchase: 31/08/2021

0

Trusted Customer

4 years ago

Great value

Great value and delivery options. Nice quality and user friendly website

Beth

Hawkshead

4 years ago

Thank you for your review today. We hope you are enjoying your new order. Kind Regards Hawkshead

Product reviews

Date of purchase: 31/08/2021

0

CR

Carol Ralli

4 years ago

What Carol Ralli said about Hawkshead:

Item arrived on time and as described.would use again thanks

Happy customer

Beth

Hawkshead

4 years ago

We are pleased to hear you are happy with your recent order. Thank you for taking the time to review, and we hope you enjoy your products on many future adventures! Kind Regards Hawkshead

Product reviews

Date of purchase: 31/08/2021

0

Trusted Customer

4 years ago

It took a while to find the boots I wanted to re-order for a friend of mine as they didn't seem to show on the website, but when I did find them the order went through with no problem and delivery...

Beth

Hawkshead

4 years ago

Thank you for your review today. We hope you are enjoying your new order. Kind Regards Hawkshead

Product reviews

Date of purchase: 30/08/2021

0

Trusted Customer

4 years ago

Good service

Easy to order and good delivery times. Sadly they are not going to be doing online shopping anymore.

Beth

Hawkshead

4 years ago

Thank you for your review today. We hope you are enjoying your new order. Kind Regards Hawkshead

Product reviews

Date of purchase: 18/08/2021

0

Trusted Customer

4 years ago

Closed website and left hanging.

Returned some items only for them to close their website and now I can't contact anyone about my return. Still have no refund after 2 weeks.

Beth

Hawkshead

4 years ago

Thank you for raising this issue to our attention. We have now contacted you directly via email to assist. Kind Regards Hawkshead

Trusted Customer

4 years ago

Hats off to Beth. Got my refund sorted promptly!

Date of purchase: 22/08/2021

0

Trusted Customer

4 years ago

Excellent value and great service, I would recommend this company highly. Easy and simple to order and kept you well informed about the delivery.

Beth

Hawkshead

4 years ago

We are happy to see you are pleased with the service you have experienced. Thank you for taking the time to review and we hope you enjoy your new order. Kind Regards Hawkshead

Product reviews

Date of purchase: 31/08/2021

0

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