Absolutely excellent service. I would of liked to of been able to place the order on the phone with the superb adviser helping with my constant questions tho. Had to do it online instead.
GUITARGUITAR
GUITARGUITAR
14 years ago
Thanks for your feedback, I'm glad you found the information you were looking for when speaking with the websales team. I imagine you were speaking with Paul who is a fountain of knowledge when it comes to all things Fender!
Unfortunately we're not always able to take payment over the phone, this comes down to various card protection schemes (verified by Visa, Mastercard Secure Code etc) but hopefully you found the website nice and easy to navigate.
Please let me know if there's anything else we can do for you
I was able to call and speak to someone about the best way to go ahead with the order as I was not based in the UK. They were quick and followed the instructions as I asked for delivery
Product reviews
Date of purchase: 06/03/2012
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Trusted Customer
14 years ago
fast and good support. thanks
Product reviews
Date of purchase: 13/02/2012
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Trusted Customer
14 years ago
Good service
Product reviews
Date of purchase: 06/02/2012
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Trusted Customer
14 years ago
Where every other company couldn't 'GuitarGuitar' could
El servicio muy buen. Estoy acostumbrado a comprar guitarras por internet, generalmente el Thomann y Musicstore y lo único que eché en falta es el seguimiento en linea del producto. Mis...
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Product reviews
Date of purchase: 13/01/2012
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Trusted Customer
14 years ago
Knowledgable, friendly and helpful staff. First class service. No quibbles return policy.
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.