How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Godfreys Online Reviews

http://www.godfreys.com.au

Godfreys is one of the largest speciality retailers of domestic and commercial floorcare in Australia & New Zealand.

Service

Product

ratings over the past year

Displaying all 12,486 reviews

Trusted Customer

8 years ago

Efficient

Product reviews

Date of purchase: 20/12/2017

Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

Not sure if I’ll go back seems to me a bad way to sell

They always try the up sell , by telling you your choice is not the best

Customer Service

Godfreys Online

8 years ago

Hi Robert,

Thank you for your feedback.

Our staff are trained to listen to the customers needs and then recommend the most suitable product to be able to complete what is needed efficiently and effectively.

We will pass on this feedback to the store and area manager though to follow up with some further training on active listening.

Regards,
The Godfreys Team

Product reviews

Date of purchase: 25/12/2017

Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

improve your mode of delivery

Product reviews

Date of purchase: 25/12/2017

Godfreys Customer

Sydney

8 years ago

What Godfreys Customer said about Godfreys Online:

Good service

Polite helpful staff member, knowledgeable about products, confirmed research I had done so I was confident about the purchase

Product reviews

Date of purchase: 25/12/2017

Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

good and friendly service.top staff,well done!

Date of purchase: 25/12/2017

Godfreys Customer

Maclean

8 years ago

What Godfreys Customer said about Godfreys Online:

Notify of Split deliveries

Service was good. Issues was with the order being split, one item arrived quickly and the remaining two items were nowhere to be seen. Let it go for one week and still nothing and no correspondence...

Product reviews

Date of purchase: 25/12/2017

Trusted Customer

8 years ago

Would use again

Quick and easy online shopping experience. Great range of options available to chose from. Quick delivery to regional area.

Product reviews

Date of purchase: 25/12/2017

Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

Convenience and great service.

I have conducted business with Godfreys via the internet/pickup method on a number of occasions and always found it the easiest way to do things. Friendly staff, great interactive site and store...

Product reviews

Date of purchase: 25/12/2017

Trusted Customer

8 years ago

Ad was clear, order process was simple, delivery was prompt & the product was fine.

Product reviews

Date of purchase: 25/12/2017

Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

Major issues with the delivery of the order and the customer service centre

Customer Service

Godfreys Online

8 years ago

Hi Karalee,

Thank you for your feedback.

We will be happy to pass this through to the relevant people for you so that we can look into further training.

If you would like to discuss this issue further, please contact us on 1800 815 270 or via customerservice@godfreys.com.au and quote reference number 289470.

Regards,
The Godfreys Team

Product reviews

Date of purchase: 24/12/2017

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo

Godfreys Online Reviews

Bissell Little Green Portable Spot And Stain RemoverMore reviews of this productView product website

Bissell Multi Allergen Shampoo SolutionMore reviews of this productView product website

i-Vac X10 Handstick Vacuum CleanerMore reviews of this productView product website

Wertheim SE2000 Deep Cleaning Carpet ShampooerMore reviews of this productView product websiteJust not happy what how dare you.

Black & Decker SteaMitt Pro Hand SteamerMore reviews of this productView product websiteGood for small jobs where I would use a sponge, but much more effective. Need to stop and refill tank for larger jobs. I like this product.

Filter set I-vac X10More reviews of this productView product websiteGreat product, well worth buying.

i-Vac X10 Handstick Vacuum CleanerMore reviews of this productView product websiteGreat product, well worth buying.

i-Vac X10 Handstick Vacuum CleanerMore reviews of this productView product websiteGood value for money. Does what it should do and does it well.

Hoover Steamy Wonder Steam Mop TealMore reviews of this productView product websiteQuick and easy to set up and easy to use

i-Vac X10 Handstick Vacuum CleanerMore reviews of this productView product website

i-Vac X10 Handstick Vacuum CleanerMore reviews of this productView product websiteDoes what i want it to do & the price was right.

Filter set I-vac X10More reviews of this productView product websitenot alot of sucksion very weak doesnt **** fluff up

i-Vac X10 Handstick Vacuum CleanerMore reviews of this productView product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?