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Godfreys Online Reviews

http://www.godfreys.com.au

Godfreys is one of the largest speciality retailers of domestic and commercial floorcare in Australia & New Zealand.

Service

Product

ratings over the past year

Displaying all 12,486 reviews

Godfreys Customer

kilkivan

8 years ago

What Godfreys Customer said about Godfreys Online:

carpet cleaner wertheim

excellent ,machine does a great job on the carpet i think the revoving brushes help a lot would recomend this cleaner to everyone

Product reviews

Date of purchase: 28/02/2018

Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

Great Online Experience

Easy online purchase with quick delivery

Product reviews

Date of purchase: 28/02/2018

Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

Item received in just a couple of days and exactly as ordered.

Date of purchase: 27/02/2018

Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

Not great service

Young guy who served me was NOT friendly at all. I had a vacuum cleaner, a steam mop and a hand-held vac and he didn't even bother to offer me a bag, or ask if I was ok to get it to the car.

Customer Service

Godfreys Online

8 years ago

Hi,

Thank you for taking the time to post this feedback.

We are more than happy to pass this feedback through to the area manager to follow up with the staff and provide further customer service training.

If you would like to discuss this further, please feel free to contact us on 1800 815 270 or via customerservice@godfreys.com.au and quote reference number 29650.

Regards,
The Godfreys Team

Product reviews

Date of purchase: 27/02/2018

Trusted Customer

8 years ago

Abhay was awesome

Product reviews

Date of purchase: 26/02/2018

Trusted Customer

8 years ago

Quite simple to order and arrived quickly

Date of purchase: 24/02/2018

Trusted Customer

8 years ago

5/5

Good price Goods available through Afterpay Website easy to use and make purchase Fast shipping Thanks

Date of purchase: 21/02/2018

Trusted Customer

8 years ago

Happy with the product, very average sales service.

I ordered my products online at 10am. By 12pm the following day I had still not received any confirmation that my order was ready to collect. I called the store and they said I could have collected...

Customer Service

Godfreys Online

8 years ago

Hi,

Thank you for this feedback regarding the Hoppers crossing store.

We have passed on this feedback to the state and area manager to ensure we have our orders processed in a more timely manner.

We are sorry for any inconvenience that this may have caused and we will work hard to ensure that this is not repeated.

Regards
The Godfreys team

Product reviews

Date of purchase: 25/02/2018

Trusted Customer

8 years ago

Package your parcels properly!

I bought a small car vacuum after trying to purchase it in a store (no stock). The item always not packaged - they slapped a label on it and lodged it as is. It could well ha e been damaged.

Customer Service

Godfreys Online

8 years ago

Thank you for this feedback regarding your online order, we will pass on feedback to our distribution centre to investigate this further.

We are sorry for any inconvenience that this may have caused.

Regards
The Godfreys team

Product reviews

Date of purchase: 24/02/2018

Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

quick delivery item great

Product reviews

Date of purchase: 23/02/2018

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