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Godfreys Reviews

http://www.godfreys.com.au
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ratings over the past year

Godfreys is no longer an active Feefo customer
Displaying all 13,228 reviews
PT
Pal Trade
1 year ago
Date of purchase: 22/03/2024
What Pal Trade said about Godfreys:
Great service and communication , I have all information what I need about this vacuum cleaner
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Customer Service
Godfreys
1 year ago
Hi, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Waitakere and also the state and area manager for the region. Regards, The Godfreys Team
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Trusted Customer
1 year ago
Date of purchase: 21/03/2024
Friendly and honest
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Customer Service
Godfreys
1 year ago
Hi, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Westgate and also the state and area manager for the region. Regards, The Godfreys Team
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Gamini Amarasinghe
1 year ago
Date of purchase: 06/03/2024
What Gamini Amarasinghe said about Godfreys:
on time delivery
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Jan Pickles
Albany
1 year ago
Date of purchase: 06/03/2024
What Jan Pickles said about Godfreys:
Fabulous Albany service
The service at the Albany store was wonderful as always. Delivery of our new power head was very prompt and the new head is far better than the original.
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Godfreys
1 year ago
Hi Jan, Thank you for taking the time to provide your feedback in regards to the fabulous service you received. We will be sure to pass this onto both the store manager for Albany and also the state and area manager for the region. Regards, The Godfreys Team
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Diane Towler
West Auckland
1 year ago
Date of purchase: 27/02/2024
What Diane Towler said about Godfreys:
Very satisfied with the helpfulness of the salesman and my product. I have recommended Godreys in the past and I would do so again.
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Customer Service
Godfreys
1 year ago
Hi Diane, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Waitakere and also the state and area manager for the region. Regards, The Godfreys Team
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Dinesh Kumar
Schofields
1 year ago
Date of purchase: 24/02/2024
What Dinesh Kumar said about Godfreys:
Best staff at Blacktown store
Very welcoming and attentive staff at Godfreys. Blacktown store. Very happy with their service.
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Customer Service
Godfreys
1 year ago
Hi Dinesh, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Blacktown and also the state and area manager for the region. Regards, The Godfreys Team
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Trusted Customer
1 year ago
Date of purchase: 24/02/2024
Great service; good product
Staff was friendly and helpful. Good recommendation for product
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Customer Service
Godfreys
1 year ago
Hi, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Waitakere and also the state and area manager for the region. Regards, The Godfreys Team
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Trusted Customer
1 year ago
Date of purchase: 23/02/2024
"In stock" doesn't mean In Stock at the store!
Website advised 'In Stock' but that was the National warehouse, not the store I had chosen for Click & Collect. It took 6 days to be delivered to the store. I could have bought it for the same price...

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Godfreys
1 year ago
Hi, We are sorry to hear of any issues with your order. Our system only allows Click & Collect orders to be processed with stores that are showing stock available. We apologise that the stock in the stores system was not up to date. This feedback has been passed onto them to update their stock levels and ensure this doesn't happen again. Regards, The Godfreys Team
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Trusted Customer
1 year ago
Date of purchase: 23/02/2024
very Helpful
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Customer Service
Godfreys
1 year ago
Hi, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Blacktown and also the state and area manager for the region. Regards, The Godfreys Team
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Marta Quintal
1 year ago
Date of purchase: 15/02/2024
What Marta Quintal said about Godfreys:
I asked for help and they refused, bought a vacuum cleaner 6 months ago, stopped working, went back and they are refusing to fix or replace. Still under warranty. Been a customer for so many years...

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Godfreys
1 year ago
Good morning, Thank you for sharing your feedback with us and we apologise for any negative experience as this is never our intention. We’d appreciate if you can please send an email to customerservice@godfreys.com.au with further details, with ‘Ticket 148345’ as the subject heading, so we can look into this further. You can expect a response within 1-2 business days of us receiving your email. Regards, The Godfreys Team
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About Godfreys
The Godfreys Group has grown to almost 200 stores across Australia and New Zealand, making it the largest vacuum cleaner retailer in the world. Godfreys have sold millions of vacuum cleaners and household cleaning products and continues to lead the market through continuous innovation and a commitment to cleaning excellence.
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+61 3 8542 2100
2103 Dandenong Road, Clayton, Victoria, 3168, Australia
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About Godfreys
The Godfreys Group has grown to almost 200 stores across Australia and New Zealand, making it the largest vacuum cleaner retailer in the world. Godfreys have sold millions of vacuum cleaners and household cleaning products and continues to lead the market through continuous innovation and a commitment to cleaning excellence.