Very efficient but flowers were past their best very quickly
Customer Service Team
Flowers Direct
8 years ago
Morning
Thanks for leaving us feedback. The item you ordered is guaranteed for 5 days from the date of delivery. Unfortunately, due to the time passed I am unable to look into this further for you. Your comments will be fed back to the relevant departments.
Service was faultless. Flowers delivered early on requested date - in good condition. My sister was delighted. Sorry I have not seen them as I live in Oxford and my sister in Sussex.
Would...
Yes I would recommend, actually - a rarity for me! Website was easy; flower choice was wide-ranging; high quality flowers; kept up to date with delivery; flowers beautiful; mother delighted!
Product reviews
Date of purchase: 21/05/2017
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Trusted Customer
Feefo Verified
8 years ago
A nice bunch of flowers arrived. Although advertised as available the following day, they were not available the following day unless you ordered by a specific time. Though other bunches of flowers...
Website states delivery by Courier. I had three communications regarding delivery which was good but in this case completely incorrect! When I phoned early evening to ask if the flowers had...
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Customer Service Team
Flowers Direct
8 years ago
Hello
Thank you for your recent feedback. I am glad one of our advisors have rectified this for you.
I ordered flowers for my wedding anniversary a couple of days in advance. I ordered the top bunch ( called astound I think) but the bunch was a little underwhelming. I paid £45 including delivery and...
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Customer Service Team
Flowers Direct
8 years ago
Hello
Thanks for taking the time to leave us feedback. I'm sorry to hear that you were disappointed with the flowers delivered. I will pass your comments onto the relevant departments.
Product reviews
Date of purchase: 24/05/2017
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TC
Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Flowers Direct:
Great service would recomend this to others,always arrive when agreed
Not impressed, wilted after just 3 days. For the money you pay for flowers to be delivered I would have expected at least a week before wilting. Not good.
Customer Service Team
Flowers Direct
8 years ago
Hello
Thanks for your feedback. I am sorry that you were disappointed with the quality of the flowers delivered. The item you ordered is guaranteed for 5 days from the date of delivery. If you wish to discuss this further, don't hesitate to contact us directly.
Rhian
Date of purchase: 23/05/2017
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Flowers Direct:
Excellent - my partner loved the roses and freesias, which were posted so generously that she arranged not one, but two vases. Thanks!
Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.
