The process was easy but unfortunately my flowers weren't delivered on the day agreed and then 20 minutes of trying to get through to customer service I had to send an email. Where I got a brilliant...
The last set of flowers for Valentine's Day were poor to say the least.
I was refunded so decided to give flowersdirect a second chance. The flowers were shocking again, I'm disappointed and will...
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Customer Service Team
Flowers Direct
8 years ago
Good Morning
Thank you for your feedback. Please accept my apologies for the poor level of service you have received. I will make sure that your comments are addressed through our quality assurance programme.
Rhian
TC
Trusted Customer
8 years ago
Following your customer complaints e-mail I am even more annoyed than before!
If I'd contacted them earlier they would have refunded me! But as it was two days past their mysterious warranty period there was nothing they can do AVOID LIKE THE PLAUGE!!!
Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.
