Electric Radiators Direct Reviews

Thank you for you comments. Please let us know if you need any assistance with the installation. Ref the tracking, online tracking is included with every parcel we ship. Parcelforce also send a text which gives a 90 minute window for delivery(so long as mobile number provided). This allows the delivery to be re arranged if not convenient. Kind Regards Paul Walker Managing Director Electric Radiators Direct.

Thank you for your feedback, please let us know if we can help with setting up or installation. Kind Regards Paul Walker Managing Director Electric Radiators Direct.

Thank you for your feedback. The radiators are designed to heat your room up quickly. Try turning the thermostat down and the radiator will turn itself off before the room gets too warm. It will then turn itself on and off automatically maintaining the temperature you have set. You also need to set up the programming to ensure you are getting the maximum performance and efficiency. If you need any help with this or think there is an issue with the paintwork please call our customer care team on 0330 300 4444 and we will gladly replace it for you. Kind Regards Paul Walker Managing Director Electric Radiators Direct.

Thank you for your kind feedback. From the start our goal was to create an online business with offered quality products at great prices but more importantly backed by a high level of customer service. We don't get it right all the time but we do try! You comments really are appreciated and will be passed onto the team. Kind Regards Paul Walker Managing Director Electric Radiators Direct.

Thank you for your feedback, I will ensure we check the link. It sounds like you have got everything set up but if you need any assistance when you turn the heaters on for the winter please feel free to call our customer care team on 0330 300 4444. Kind Regards Paul Walker Managing Director Electric Radiators Direct.

Thank you for your feedback. Please let us know if you need any assistance with initial set up or installation. Kind Regards Paul Walker Managing Director Electric Radiators Direct.

Thank you for your feedback on both the product and Andrew. It is always nice when I read these kind of comments as we genuinely work hard to try and give a great customer buying experience. I will thank Andrew personally for going up and beyond. Kind Regards Paul Walker Managing Director Electric Radiators Direct.

Thank you for your comments. Please let us know if we can be of any assistance in the future. Kind Regards Paul Walker Managing Director Electric Radiators Direct.

Thank you for your positive feedback. Please call our customer care team on 0330 300 4444 and they can talk you through the programming. Kind Regards Paul Walker Managing Director Electric Radiators Direct.

Thank you for your comments on the service we provided and the RC Wave radiator you purchased. Please contact us if we can be of assistance in the future. Kind Regards Paul Walker Managing Director Electric Radiators Direct.