This is our second holiday booked with Distant Journeys and each time the service has been excellent. Various staff have been very friendly and helpful. Very efficient at supplying quotes then...
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Andrew S
Distant Journeys
8 months ago
Thank you so much for your wonderful feedback! We’re delighted to hear that this is your second holiday booked with us and that you find our team consistently friendly, helpful and efficient. It’s always a pleasure to assist you, and we truly appreciate your continued trust in us. We’re thrilled that you’re looking forward to your tour and can’t wait to hear all about it on your return.
Warmest regards,
Andy - Distant Journeys
Date of purchase: 24/11/2025
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Stephen Gulliver
Feefo Verified
8 months ago
What Stephen Gulliver said about Distant Journeys:
Very helpful team, was able to clearly answer a few questions I had prior to paying the deposit
Andrew S
Distant Journeys
8 months ago
Thank you very much for your wonderful review, we are pleased to hear that our team was most helpful and able to answer your questions, if at any point you have any more questions, please do not hesitate to contact us.
Warmest regards,
Andy - Distant Journeys
The people answering the phone calls were very helpful , checked on information & made sure everything slotted together.
Andrew S
Distant Journeys
8 months ago
Thank you very much for taking the time to leave a lovely review! We are so pleased to hear our staff were helpful and efficient when booking your holiday, this is exactly the kind of customer service we pride ourselves on. We thank you for choosing us and look forward to hearing all about your tour to Japan on your return.
Warmest regards
Andy - Distant Journeys
Date of purchase: 21/11/2025
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Christopher Fagan
Feefo Verified
Hertfordshire
8 months ago
What Christopher Fagan said about Distant Journeys:
The whole booking process has been handled smoothly and very professionally. Jack was able to answer all the questions I had and my first impressions of Distant Journeys are they are a very efficient...
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Andrew S
Distant Journeys
8 months ago
Thank you so much for your kind words! We’re thrilled to hear that your booking experience with Distant Journeys was smooth and efficient, and that Jack was able to assist you effectively. Your positive feedback means a lot to us and w
e look forward to welcoming you on our Golden Triangle and Ranthambore with Goa extension tour - we hope it exceeds all your expectations!
Warmest regards
Andy - Distant Journeys
Friendly, efficient booking
Will let you know if the holiday package we booked is good
Andrew S
Distant Journeys
8 months ago
Thank you for your lovely review! It’s nice to hear that your booking experience with us was a positive one and that you found our team friendly and efficient.
We’re really looking forward to welcoming you on our Very Best of Eastern Canada tour next year.
Warmest regards
Andy - Distant Journeys
They were very efficient and helpful. Also patient and knowledgeable.
Andrew S
Distant Journeys
8 months ago
Thank you very much for your lovely review! We are absolutely delighted to hear that our team was very helpful, efficient and patient when booking your holiday. We always strive to provide the best possible customer service, knowledge and expertise. We look forward to welcoming you on our Essential Australia tour and hearing all about it on your return home.
Warmest regards,
Andy - Distant Journeys
We had to cancel our trip to china a week before departure due to my ill health. No refund due (I cna understand this). We had paid for buisiness class upgrade flights which are not cheap. Distant...
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Angela
Distant Journeys
8 months ago
We are sorry to learn that you had to cancel your holiday to China with us as a result of ill health, we understand that this will have no doubt been disappointing. In our terms and conditions under the cancellations section we state that certain arrangements may not be amended or transferred after they have been confirmed and any alteration could incur a cancellation charge of up to 100% of that part of the arrangements and Air Passenger Duty will always be non-refundable. If you wish to discuss this further then we would recommend that you speak with Angela Fowler, our Customer Operations Manager, Warm Regards, Distant Journeys
Trusted Customer
8 months ago
So yet again you are hiding behind your terms and conditions. These are in my opinion totally unfair. Why should distant journeys profit even more by retaining the APD (air passenger duty) it’s totally wrong
Contacted Distant Journeys a few times with questions before going ahead and booking. They were extremely helpful at all times.
Andrew S
Distant Journeys
8 months ago
Thank you very much for your wonderful review, we are pleased to hear that our team were extremely helpful and able to answer your questions. We thank you for choosing us and look forward to hearing all about your tour on your return.
Warmest regards,
Andy - Distant Journeys
Easy and quick booking procedure with an agent who was able to answer my questions
Andrew S
Distant Journeys
8 months ago
Thank you very much for your wonderful review, we are pleased to hear that our team were most helpful and able to answer your questions, if at any point you have any more questions, please do not hesitate to contact us.
Warmest regards,
Andy - Distant Journeys
Date of purchase: 21/11/2025
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Trusted Customer
Feefo Verified
8 months ago
Very helpful & friendly phone booking. Answered all my questions and explained the process involved.
Andrew S
Distant Journeys
8 months ago
Thank you very much for taking the time to leave a lovely review! We are so pleased to hear our staff were helpful and friendly when booking your holiday, this is exactly the kind of customer service we pride ourselves on. We thank you for choosing us and look forward to hearing all about your tour to India on your return.
Warmest regards,
Andy - Distant Journeys
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.