Only issue was the wait for the call to be answered - first call timed out. All good once I finally got through.
Amanda
Distant Journeys
5 days ago
Thank you for your feedback. We're sorry to hear that you experienced a delay getting through to us on the phone and that your first call timed out. That said, we're pleased that once you got through to our team our team, everything was resolved and your experience was a positive one.
Warmest regards,
Amanda
Distant Journeys
Easy booking system. Pleasant customer service advisor.
Amanda
Distant Journeys
5 days ago
We're delighted to hear that you found the booking process easy and that our advisor provided a pleasant experience. Making travel arrangements simple and stress-free is something we strive for, so it's lovely to know we got things off to a great start for you.
Warmest regards,
Amanda
Distant Journeys
Date of purchase: 20/02/2026
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Trusted Customer
Feefo Verified
5 months ago
Easy booking process .. friendly staff..
Amanda
Distant Journeys
5 days ago
We're so pleased to hear that you found the booking process easy and that our team made a positive impression with their friendly service. We aim to make every stage of the journey as smooth and enjoyable as possible, so it's wonderful to know we delivered on that for you. We hope you had a fantastic time exploring India and relaxing in Goa, and that you returned home with some truly special memories.
Warmest regards,
Amanda
Distant Journeys
Helpful, knowledgeable and therefore straightforward
Andrew S
Distant Journeys
5 months ago
Thank you so much for taking the time to leave such a lovely review! We’re delighted to hear that your booking experience went smoothly and that you found our staff friendly, helpful and efficient, delivering this level of service is something we truly pride ourselves on. Thank you for choosing us, and we look forward to welcoming you on one of our tours.
Warmest regards,
Andy - Distant Journeys
Thank you for your lovely comments. Its wonderful to know that our team handled everything efficiently for you, and that you would happily recommend Distant Journeys to others.
Warmest regards,
Andy - Distant Journeys
Date of purchase: 20/02/2026
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Lesley Picksley
Feefo Verified
5 months ago
What Lesley Picksley said about Distant Journeys:
Easy to book and friendly staff. Been on a trip previously with them and couldn't fault it
Andrew S
Distant Journeys
5 months ago
Thank you very much for your kind review. I'm delighted that you found our team friendly and the booking process to be easy, this is exactly the service we aim to provide for all our customers. Its great to hear that you have travelled with us previously and we cant wait to welcome you on tour again.
Warmest regards,
Andy - Distant Journeys
Date of purchase: 03/02/2026
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Trusted Customer
Feefo Verified
5 months ago
Joe was friendly and efficient
Andrew S
Distant Journeys
5 months ago
Thank you very much for your wonderful review, we are pleased to hear that Joe was friendly and efficient, this is exactly the kind of service we want to provide for all our customers.
Warmest regards,
Andy - Distant Journeys
Our initial communication was conducted over the phone with Megan who provided excellent customer service throughout the whole booking process.
Based on this initial contact we would not hesitate...
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Andrew S
Distant Journeys
5 months ago
Thank you very much for your feedback, we are absolutely delighted to hear that the service Megan provided was a friendly and positive one, this is exactly the kind of service we aim to provide for all customers. We hope you have a wonderful time in India and look forward to hearing all about it on your return.
Warmest regards,
Andy - Distant Journeys
Fast and efficient booking service. This will be our second trip with Distant Journeys because the service and the standards they provide are faultless.
Andrew S
Distant Journeys
5 months ago
Thank you so much for your kind feedback. We’re absolutely delighted to hear that you found our booking service fast and efficient, and even more pleased that you’ve chosen to travel with us again. It’s fantastic to know that our service and standards have met your expectations on both occasions, and your recommendation truly means a great deal to our entire team. If there’s anything you need in the meantime, please don’t hesitate to get in touch.
Warmest regards,
Andy - Distant Journeys
I contacted the office by email. Jack responded straight away and we arranged to come into the office. On arrival Jack was friendly and polite. We chatted about were we'd like to go., Jack went...
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Andrew S
Distant Journeys
5 months ago
Thank you so much for your lovely feedback! We’re delighted to hear that Jack was able to assist you so promptly and that you felt welcomed and well looked after when you came into the office. It’s great to know his first-hand experience of the holiday helped you feel confident in your choice. Wishing you an amazing holiday and we can’t wait to hear all about it when you return.
Warmest regards,
Andy - Distant Journeys
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.