Friendly and knowledgeable but errors in booking confirmation were concerning.
Kate
Distant Journeys
1 year ago
Thank you for your feedback. We’re happy to hear that you found our team both friendly and knowledgeable. We sincerely apologise for the errors in your booking confirmation and fully understand how this could have caused some concern. Please know that we are always striving to improve and will take the necessary steps to ensure a smoother experience moving forward. We truly appreciate you bringing this to our attention and are grateful for your understanding.
Warm regards,
Distant Journeys
We are pleased that you chose to book with us and we were able to answer the questions that arose. Thank you for choosing us, we really do appreciate your custom. Warmest regards, Distant Journeys
Date of purchase: 04/03/2025
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Noreen Doyle
Feefo Verified
1 year ago
What Noreen Doyle said about Distant Journeys:
Super service!
Angela
Distant Journeys
1 year ago
Thank you very much for your lovely comment and 5-star review. Super Service is exactly what we are aiming for. Warmest Regards, Distant Journeys.
We booked our tour with Distant Journeys, based on the referral from a friend of ours. The itinerary looks great with just the right mix of activities. However, contacting DJ from Canada did not go...
After some initial confusion, about the holidays in Vietnam, which Distant Journeys were offering, the company offered a new one and, from that point, things went quite smoothly, with good help from...
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Angela
Distant Journeys
1 year ago
Thank you for your feedback, we apologise for any initial confusion about tours, however we are happy to hear that Matthew was able to answer any question, assist you in finding a tour that was right for you and organise your extension We are pleased that you chose to book with us and we appreciate your custom. Warmest Regards, Distant Journeys
Excellent and friendly service. Denise was a pleasure to talk to.
Angela
Distant Journeys
1 year ago
Thank you for your 5-star review and your lovely feedback. Thank you for choosing us, we really do appreciate your custom. Warmest regards, Distant Journeys
Thank you for your lovely feedback and for choosing us we really do appreciate your custom, and we look forward to hearing about your experience on your return. Warmest Regards, Distant Journeys.
Date of purchase: 26/02/2025
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Bernadette Kelly
Feefo Verified
Southampton
1 year ago
What Bernadette Kelly said about Distant Journeys:
I have yet to go on my trip to India but have been extremely impressed with the standard of service I have received to date from the team at Distant Journeys.
All very professional, knowledgeable...
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Angela
Distant Journeys
1 year ago
Thank you very much for your 5-star review, we are so pleased you had a great booking experience. Thank you for choosing us, we really do appreciate your custom. We hope you are looking forward to your upcoming holiday. Warmest regards, Distant Journeys.
Angela
Distant Journeys
1 year ago
Thank you for your lovely feedback, a high standard of service throughout your entire experience is exactly what we are aiming to achieve here at distant journeys, we look forward to upholding this high level of service in the future. Warmest Regards, Distant Journeys
Friendly but professional staff who answered all my queries about the holiday Ai was planning to book. Nothing was too much trouble.
Angela
Distant Journeys
1 year ago
We are pleased that you chose to book with us and we were able to answer the questions that arose. Thank you for choosing us, we really do appreciate your custom. Warmest regards, Distant Journeys
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
