Fantastic to read you found the service exemplary, with superb communication. We appreciate your kind comments and look forward to hearing all about your trip to India. Warmest regards, Distant Journeys
Date of purchase: 23/05/2025
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Angela Williams
Feefo Verified
1 year ago
What Angela Williams said about Distant Journeys:
Jack was very courteous and helpful when I contacted Distant Journeys about a trip to Japan. He made useful suggestions about the trip and answered questions I had. The quote with the details arrived...
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Angela
Distant Journeys
1 year ago
Thank you for taking the time to review the service Jack afforded you. We are pleased you found him very courteous and helpful when you spoke with him, that is exactly what we aim for. It is fantastic to read that he made useful suggestions about the trip and answered questions you had and subsequently you went on to confirm your booking. We look forward to hearing all about your tour. Warmest regards, Distant Journeys
The customer service thus far has been great but this is early days
Amanda
Distant Journeys
1 year ago
Thank you for your kind words — we’re delighted to hear that your experience with our customer service has been so positive so far. We truly appreciate you taking the time to share your thoughts, and we hope you have a fantastic time on your Very Best of China tour when the journey begins.
Warmest regards,
Distant Journeys
Great service from the company, with knowledgeable staff answering the phone.
Angela
Distant Journeys
1 year ago
Thank you for awarding us with 5 stars, we are pleased you experienced great service, its exactly what we want for all our customers and its good to read you felt the staff are knowledgeable as they do the trips to ensure that they can answer all the questions customers present to them. Have a wonderful experience and we look forward to hearing all about it, Warmest regards, Distant Journeys
We’ve just booked a trip to Australia leaving next Jan 31 2026 so it’s early to make a more in depth review however we feel that we need to flag that an advisor wasn’t up to scratch with booking...
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Angela
Distant Journeys
1 year ago
Thank you for your feedback we really appreciate it. We have looked into this and have spoken with the operator to ensure that he is aware of the situation. He in turn has asked that we convey his apologies to you and he is grateful for you raising the matter, as he is committed to giving the best service possible to our customers. We are glad that you felt overall your experience was a positive one and we hope the holidays proves a most enjoyable experience. Warmest regards, Distant Journeys
Date of purchase: 19/05/2025
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Trusted Customer
Feefo Verified
1 year ago
Gave me all the information I needed to make a decision, and were very understanding when I was unable to call back to complete the booking for three days. Answered all my questions- it’s all looking...
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Angela
Distant Journeys
1 year ago
Thank you for awarding us with a 5 star review, we really do appreciate it and thank you for choosing us. We look forward to hearing all about your tour upon your return and we hope it is a most enjoyable experience. Warmest regards, Distant Journeys
Very helpful. On the end of the phone. Quick reservation and queries answered.
Angela
Distant Journeys
1 year ago
Great review, thank you for taking the time to acknowledge the service our team gave you and for choosing us to take you on what we hope is a fantastic tour experience. Warmest regards, Distant Journeys
Service was great, very easy to book the only thing that could have made it better would have been the ability to pick / book the seats on the plane that we wanted rather than being assigned! We were...
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Amanda
Distant Journeys
1 year ago
Thank you so much for your kind feedback — we’re really pleased to hear you found the booking process smooth and the service great. We completely understand how important seat selection can be, and hope your companions get to book their preferred seats.
Wishing you a truly wonderful time on your Temples and Tigers with Goa tour!
Warmest regards,
Distant Journeys
Date of purchase: 12/05/2025
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Jane Orsborn
Feefo Verified
1 year ago
What Jane Orsborn said about Distant Journeys:
Pleasant and helpful staff although first point of contact appeared not to be aware of a recent price discount for early booking
Amanda
Distant Journeys
1 year ago
Thank you for your feedback. We're pleased to hear that you found our staff pleasant and helpful. We do regret any initial confusion regarding the early booking discount, and your comments have been shared with the team to ensure continued attention to detail. We hope you are looking forward to your time in
Kenya.
Warmest regards.
Distant Journeys
Date of purchase: 14/05/2025
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Trusted Customer
Feefo Verified
1 year ago
Friendly and knowledgeable booking experience. The return phone calls and e-mail confirmation arrived when they said it would.
Amanda
Distant Journeys
1 year ago
Thank you for your feedback. We're so pleased to hear that you had a friendly and knowledgeable booking experience, and that our communication was timely and reliable throughout. Your comments have been shared with the team. We look forward to hearing about your time in Australia when you return.
Warmest regards.
Distant Journeys
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
