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Cura Financial Services / Special Risks Bureau Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 931 reviews

Mark

Feefo Verified

Switzerland

6 years ago

What Mark said about Cura Financial Services / Special Risks Bureau:

I engaged with Cura to put life insurance in place. Cura had to deal with AtlasLife, which was quite troublesome, time-consuming and confusing. Most of the issues were generated from the AtlasLife...

Lindsay

Cura Financial Services / Special Risks Bureau

6 years ago

Thank you so much for the kind and honest feedback. You are absolutely right, we took this on board during the application process as we felt the same and have since worked hard with AtlasLife to build a stronger relationship and get a better understanding of their processes. We're very pleased that we were able to get you the cover, and we do apologise that the experience wasn't as smooth as we would have liked. Hopefully going forward this will not be an issue and we can better manage the relationship between this insurer and our customers. Thank you again for your feedback, it's invaluable for us to improve our services going forward. If there is anything that we can do to help further please don't hesitate to let us know.

Hannah

Feefo Verified

Stoke-on-Trent

6 years ago

What Hannah said about Cura Financial Services / Special Risks Bureau:

Very grateful

Excellent service. I so very grateful that CURA were able to help. I was kept informed throughout the application process via email and phone calls. I would highly recommend their service, to anyone...

Lindsay

Cura Financial Services / Special Risks Bureau

6 years ago

Thank you for your kind feedback, and we are always grateful for our clients recommendations.

Adam

Feefo Verified

6 years ago

What Adam said about Cura Financial Services / Special Risks Bureau:

Unique

- Only company to get us our insurance, as we are 'high risk' clients! - Always around to answer phone calls and usually quite a quick response to queries. - Took a long time to get the insurance...

Lindsay

Cura Financial Services / Special Risks Bureau

6 years ago

We are pleased to have arranged your insurance for you, occasionally due to awaiting documents from outside sources the process can be slowed down more than we'd like it to, we endeavour to keep our clients up to date at every stage of the application process. Thank you for taking the time to leave your feedback.

David

Feefo Verified

6 years ago

What David said about Cura Financial Services / Special Risks Bureau:

Great service, would definitely recommend

Fantastic assistance throughout the whole process. Understood my needs, made suitable recommendations, allowed me to review, make changes where possible and overall delivered a great level of...

Lindsay

Cura Financial Services / Special Risks Bureau

6 years ago

Thank you for leaving us this lovely feedback. We are happy to have been able to find the a policy that met all of your needs and that you were completely satisfied with the service you received from us.

Trusted Customer

Feefo Verified

6 years ago

Cura really helped me out with my life insurance, i am very glad to have found them.

Lindsay

Cura Financial Services / Special Risks Bureau

6 years ago

We're glad you found us too! Thank you for leaving us your feedback.

Trusted Customer

Feefo Verified

6 years ago

Expert advice

Helpful advice received regarding various income/health insurances. Mark was knowledgeable, approachable and friendly. I would be happy to recommend Cura to others or use again.

Lindsay

Cura Financial Services / Special Risks Bureau

6 years ago

I have passed your comment on to Mark who is extremely happy to have helped you, and very grateful for you taking the time to leave your feedback.

Trusted Customer

Feefo Verified

6 years ago

Professional, impartial and very knowledgeable

Professional and impartial at all times and very knowledgeable. Been using for years now and happy with services.

Lindsay

Cura Financial Services / Special Risks Bureau

6 years ago

Thank you for your feedback, it's great to hear that you have been using our service for many years, and that we have met your expectations and you've been happy with our advise every time.

Trusted Customer

Feefo Verified

6 years ago

A great service all round. Kept well imformed throughout the whole process.

Lindsay

Cura Financial Services / Special Risks Bureau

6 years ago

We are so pleased you were happy with the service you received from us. Thank you.

Andrew

Feefo Verified

6 years ago

What Andrew said about Cura Financial Services / Special Risks Bureau:

Good experience

Great attention to detail, personal service from enquiry to completion. Good knowledge and explanations.

Lindsay

Cura Financial Services / Special Risks Bureau

6 years ago

Thank you for taking the time to leave us your feedback. We really appreciate it.

Kevin

Feefo Verified

6 years ago

What Kevin said about Cura Financial Services / Special Risks Bureau:

Very efficient friendly service

Lindsay

Cura Financial Services / Special Risks Bureau

6 years ago

Thank you for your positive feedback, it makes our day.

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